Gen 3


Access the Message Center

Your provider can send messages to you through the following channels:

  • Push notifications to your mobile device: You must enable your device to receive push notifications.
  • An email message to your verified email account.
  • Message Center in the Policyholder portal.

Messages can range from reminders to review your documents or make a payment, to status updates or announcements.

To access the Message Center:

  1. Log in to the Policyholder portal using one of the options below:
  2. Select the bell icon at the top of the screen. The bell icon displays the number of unread messages in your Message Center.
  3. A green check icon represents unread messages. Read the messages.
  4. To delete a message, select the trash can icon next to the message. Select Delete All to delete all the notifications at once.