Add a new FNOL and claim

You can create the FNOL or add a new claim from both the Claims Home and FNOL Drafts screens. On the Claims Home screen, the + New Claim button appears above the claims list. See Figure 1. On the FNOL Drafts screen, the + New FNOL link appears above the FNOL draft list. See Figure 2.

Figure 1: The + New Claim button on the Claims Home screen.
Figure 2: The + New FNOL link on the FNOL Drafts screen.

On the Claims Home screen, when you select the + New Claim button, you are directed to the Policy Search screen of New FNOL. Similarly, on the FNOL Drafts screen, when you select the + New FNOL link, you are also directed to the Policy Search screen of New FNOL. See Figure 3.

Figure 3: The Policy Search screen of New FNOL, which you can access from both the + New Claim button and + New FNOL link.

 

See FNOL overview for more information.