To improve the audit trail, a Write-Off Premium reason box has been provided as a section beneath the write off amount box where the action is performed. The reason entered is stored in the policy’s Notes screen. Where the field occurs:
- Log in as an administrator.
- Access a policy.
- Navigate to the Accounts Receivable screen on the policy.
- Select the Write-Off Premium button.
- Provide the write off amount and the Reason for premium write off in the text box.
- Select Yes to save.
- Navigate to the Notes screen.
- Search for premium write-off. The note displays the reason that was entered.
The images below provide an example of a write-off with a reason and one without: