When you write off premium on a policy, you will also be required to provide a reason. The reason you provide will be stored in the policy’s Notes screen, and is intended to improve the audit trail. 

To write off a premium: 

1. Access the policy you want to write off the premium for. 
2. Select Accounts Receivable. 
3. On the Billing Overview tab of the Accounts Receivable screen, navigate below the Balance Details section and select the Write-Off Premium link. The Write-Off Premium dialog box will open. 
4. In the Amount to write off box, type the amount you want to write off. 
5. From the Reason for premium write off dropdown list, select one of the options. 

   Note: If you select Other, you will be prompted to provide the reason. 

6. Select Submit. 

Once the write off is complete, a message will appear at the top of the screen: 

Write-off stored successfully. 

When you write off premium, the amount and reason for the write-off will be stored in a note on the policy’s Notes screen. To view this note: 

1. Navigate to the Notes screen.
2. Search for premium write-off.