Policyholder and Provider Administrator portals: Mobile and web versions

Documents with forms

Documents and their associated forms display as a single document in the Documents screen.

Insured name is masked

When enrolling in the Policyholder portal, the insured name is masked.

When adding a missing policy to their account, the insured name is masked.

Provider Administrator portal

User Actions Report

Select the Download User Actions button to retrieve a report of user actions from the User Actions dashboard.

Web version redesign

Claims

Claims screens have a new design:

  • Open and Closed Claims information displays in a submenu.
  • The claim detail displays on the right.
  • In Upload Photos, users can upload files in two ways:
    • Drag and drop
    • Click to upload
  • Photos display in a carrousel for users to scroll through.

Additional information