Claim file and exposure file Attachments screen overview

You can access the Attachments screen from either a claim file or an exposure file. In the Attachments screen, you can upload files, create new folders, create documents, and search for and manage the files/folders that display in the Attachments screen.

The claim file’s Attachments screen

The claim file’s Attachments screen holds files and folders added for every exposure added to the claim. When you access the Attachments screen of a claim file, you will notice the Exposures folder. The number next to the Exposures folder indicates how many exposures are associated with the claim. The lock icon next to the Exposures folder indicates that the attachment is read-only and can’t be edited or removed. See Figure 1.

When you select the Exposures folder, subfolders display for each exposure. From the claim file’s Attachments screen, you can view attachments added to an exposure from the exposure file’s Attachments screen, and you can add attachments to a specific exposure from the claim file’s Attachments screen.

Figure 1: The Attachments screen of a claim file.

The exposure file’s Attachments screen

The exposure file’s Attachments screen holds attachments specific to that exposure. When you access the Attachments screen of an exposure file, you will see the folders created and files uploaded specifically for that exposure. See Figure 2.

While you can see files added to the exposure from the claim file’s Attachments screen, you can’t see files added to the claim in the exposure file’s Attachments screen.

Figure 2: The Attachments screen of an exposure file.

Actions to complete in the Attachments screen

The Attachments screen behaves the same for the claim file and the exposure file. In the Attachments screen you can do the following:

  • Search for files and folders
  • Access files or folders
  • Upload files
  • Create folders
  • Create documents
  • Manage files and folders