The Content dashboard allows you to customize the user interface by editing the field text, error messages, and screen prompts throughout the Policyholder portal.
Access the Content dashboard
- Log in to the Provider Administrator portal.
- Select your tile.
- Select Content on the sidebar.
In the Content dashboard, you can:
- Show only customized content.
- Edit content.
- Expand or minimize content sections.
- View content help.
- Filter content by search.
- Filter content by language.
The Content dashboard contains several sections. Each section contains text you can customize.
Table 1 summarizes the content section and a sample of the fields with text you can customize.
Table 1: Content sections and sample field descriptions.
| Content Section | Sample fields with customizable text |
| Account | PIN Number, Account, Authentication Error, Current Password, Pin Number |
| Agent | Contact Agent, Contact Us, Number of Agents, Your Agent, Your Carrier |
| Claims | Adjusters, Claims, Claims Details, Claims Overlay Text, Claim Number |
| Dashboard | Amount Due, Dashboard, Claims, Home, Marketing Message |
| Documents | Alphabetically (A to Z), Alphabetically (Z to A), Back, Cancel, Close |
| Enrollment | E-Delivery acknowledgement info, Text for Search for your account, Text for Search for your Policies, Verify Personal Info, Setup Account, 4-Digit Pin Number |
| Global | Accept, Acknowledgement, Add Phone, LineAddress Line 1, Address line 2 |
| Help | Electronic Delivery Overview |
| Insured Actions | all_actions, attempt_to_duplicate_custom_bank_payment_method, attempt_to_duplicate_custom_card_payment_method, custom_agent_carrier_page_open, custom_bank_payment_method_add |
| Insured Profile | Attach Profile Photo, Choose Electronic Delivery, Email Notification, Mobile Number |
| Invoices | Due by Date, Invoices |
| Login | Account Signup, Can’t Remember, Contact your carrier for assistance, Easy_authorization, Email Address |
| Messaging | message_center, new_messages, no_messages_to_show, seen_messages |
| Notifications | E-Delivery BriteCore Note Title |
| Payments | ABA Routing Number, Accept, Account Number, Account Number Required, Account Type |
| Policies | Add a Location Photo, Add a Photo, Added by your Agent Caption, Confirm removal, and more. |
| Reset Password | 6 Digit code, Account Search, Account Search, Internal Error, Choose Delivery Method, Code Delivery |
| Content Section | Sample fields with customizable text |
| Account | PIN Number, Account, Authentication Error, Current Password, Pin Number |
| Agent | Contact Agent, Contact Us, Number of Agents, Your Agent, Your Carrier |
| Claims | Adjusters, Claims, Claims Details, Claims Overlay Text, Claim Number |
| Dashboard | Amount Due, Dashboard, Claims, Home, Marketing Message |
| Documents | Alphabetically (A to Z), Alphabetically (Z to A), Back, Cancel, Close |
| Enrollment | E-Delivery acknowledgement info, Text for Search for your account, Text for Search for your Policies, Verify Personal Info, Setup Account, 4-Digit Pin Number |
| Global | Accept, Acknowledgement, Add Phone, LineAddress Line 1, Address line 2 |
| Help | Electronic Delivery Overview |
| Insured Actions | all_actions, attempt_to_duplicate_custom_bank_payment_method, attempt_to_duplicate_custom_card_payment_method, custom_agent_carrier_page_open, custom_bank_payment_method_add |
| Insured Profile | Attach Profile Photo, Choose Electronic Delivery, Email Notification, Mobile Number |
| Invoices | Due by Date, Invoices |
| Login | Account Signup, Can’t Remember, Contact your carrier for assistance, Easy_authorization, Email Address |
| Messaging | message_center, new_messages, no_messages_to_show, seen_messages |
| Notifications | E-Delivery BriteCore Note Title |
| Payments | ABA Routing Number, Accept, Account Number, Account Number Required, Account Type |
| Policies | Add a Location Photo, Add a Photo, Added by your Agent Caption, Confirm removal, and more. |
| Reset Password | 6 Digit code, Account Search, Account Search, Internal Error, Choose Delivery Method, Code Delivery |