The Content dashboard allows you to customize the user interface by editing the field text, error messages, and screen prompts throughout the Policyholder portal.
Access the Content dashboard
- Log in to the Provider Administrator portal.
- Select your tile.
- Select Content on the sidebar.
In the Content dashboard, you can:
- Show only customized content.
- Edit content.
- Expand or minimize content sections.
- View content help.
- Filter content by search.
- Filter content by language.
The Content dashboard contains several sections. Each section contains text you can customize.
Table 1 summarizes the content section and a sample of the fields with text you can customize.
Table 1: Content sections and sample field descriptions.
| Content Section | Sample fields with customizable text |
| Account | PIN Number, Account, Authentication Error, Current Password, Pin Number |
| Agent | Contact Agent, Contact Us, Number of Agents, Your Agent, Your Carrier |
| Claims | Adjusters, Claims, Claims Details, Claims Overlay Text, Claim Number |
| Dashboard | Amount Due, Dashboard, Claims, Home, Marketing Message |
| Documents | Alphabetically (A to Z), Alphabetically (Z to A), Back, Cancel, Close |
| Enrollment | E-Delivery acknowledgement info, Text for Search for your account, Text for Search for your Policies, Verify Personal Info, Setup Account, 4-Digit Pin Number |
| Global | Accept, Acknowledgement, Additional carrier wording ,Add Phone, LineAddress Line 1, Address line 2, Address type, Amount Due, BC API Call Error, Browser Title, Cancel, Cell Number, City, Close Navigation Menu, Confirm, Connection Error, Contact. |
| Help | Electronic Delivery Overview |
| Insured Actions | all_actions, attempt_to_duplicate_custom_bank_payment_method, attempt_to_duplicate_custom_card_payment_method, custom_agent_carrier_page_open, custom_bank_payment_method_add |
| Insured Profile | Attach Profile Photo, Choose Electronic Delivery, Email Notification, Mobile Number |
| Invoices | Due by Date, Invoices |
| Login | Account Signup, Can’t Remember, Contact your carrier for assistance, Easy_authorization, Email Address |
| Messaging | message_center, new_messages, no_messages_to_show, seen_messages |
| Notifications | E-Delivery BriteCore Note Title |
| Payments | ABA Routing Number, Accept, Account Number, Account Number Required, Account Type |
| Policies | Add a Location Photo, Add a Photo, Added by your Agent Caption, Confirm removal, and more. |
| Reset Password | 6 Digit code, Account Search, Account Search, Internal Error, Choose Delivery Method, Code Delivery |