In Attachments, you can manually create a folder if you are in the Provider Administrator portal. To create a folder, access Attachments and:
- Select New Folder below the Search box. The Folder Name dialog box will open.
- In the Folder Name box, type the name of the folder.
- Select OK to save the folder name. If you select Cancel or the X, you will return to the Attachments screen without saving the folder name.