Damaged Properties overview

In some claims, the law may dictate that a barrier be created between adjusters who manage different coverages on the same claim for the same party. To address this need, depending on roles and permissions, the system is designed to allow an adjuster to manage a claim either at the claim file level or at the exposure file level. For example, an exposure-level adjuster can manage an exposure file on a claim without the need to navigate to the parent claim file or access other exposures.

With this design, some information available on the claim file level is also available at the exposure file level. For example, claim file Damaged Properties information related to an exposure is also available at the exposure file level.

Note: One or more damaged properties can be associated with the same exposure.

Damaged properties can be added and managed within the Damaged Properties screen of a claim file. Damaged properties added during the first notice of loss (FNOL) automatically populate the Damaged Properties screen. The Damaged Properties screen displays a list of damaged properties currently listed on the claim. The Damaged Properties table displays the Damaged Property, Owner, and Description columns. In the Damaged Property column, the property type will be listed along with the property location.

Note: The Property Location box is free text, so you can use it as a short description box, in addition to typing the property’s location. The information you include in the Property Location box will display in the Damaged Property column on the Damaged Properties screen, in the Damaged Property Information section on the Damaged Property Details screen, and in the Loss/Injury column of an exposure on the Exposures screen.

The Owner column displays the owner of the damaged property listed. The Description column displays a description of the damage. To add an additional damaged property, you can select the + Add Damaged Property button.

Figure 1: View of the Damaged Properties screen and the Damaged Properties table.


Go to the Damaged Property Details screen to edit damaged property information. The Damaged Property Details screen consists of the Damaged Property Information section.

Figure 2: View of the Damaged Property Details screen.

Actions you can complete from the Damaged Properties screen