Delete files and folders

In Attachments, you can delete files and folders if you are in the Provider Administrator portal. To delete files and folders, access Attachments and:

  1. Select the row of the file or folder you want to delete. The Move, Rename, More Info, Privacy, and Delete buttons will appear.

Note: To locate a file, you can open the corresponding folders or subfolders that contain the file. You can also search for a file; see Search for a file or folder.

  1. Select Delete. The Warning pop-up window will open asking, Are you sure you want to delete these file(s) and/or folder(s)? WARNING: This cannot be undone no matter how horrible the results are.
  2. Select Delete Attachment to delete the file or folder. If you select Cancel or X, you will return to the Attachments screen without deleting the attachment.