Disable user accounts

Administrators can disable a user account, regardless of the user’s status. When a user is disabled, the user’s login will be revoked within one minute. Their email, phone number, and status will display in light gray in the Users and Groups table.

Administrators can re-enable disabled user accounts.

Disable a single user

  1. In the BriteCore menu, select Users.
  2. In the Search box, type the user’s name.
  3. Select the checkbox next to the name of the user you want to disable.
  4. On the header row of the Users and Groups table, select More.
  5. Select Disable user(s).

Disable multiple users

  1. In the BriteCore menu, select Users.
  2. Select the checkboxes next to the names of the users you want to disable.

Note: You can use the Search box to filter the list of users. However, you must manually clear your search criteria from the Search box before trying to enable or disable users. If you leave search criteria in the Search box when you enable or disable users, BriteCore will enable or disable only the users that met the current search criteria. BriteCore won’t enable or disable users you’ve selected that don’t meet the current search criteria.

  1. On the header row of the Users and Groups table, select … More.
  2. Select Disable user(s).