Settings

Settings

Enable non-pay notice moratorium

Billing

Purpose

With the enable-non-pay-notice-moratorium advanced setting in the billing section, BriteCore will clear all Cancellation Pending, Non-Payment of Premium policy statuses and won’t generate new Notices of Cancellation for non-payment of premium within a specific date range. This setting allows carriers to abide by state-mandated moratorium regulations.

Requirements

This setting requires the user to edit the following string: {“enabled”: “”, “start_date”: “”, “end_date”: “”}

Setting default

This setting’s default value is {“enabled”: “False“, “start_date”: “”, “end_date”: “”}, so BriteCore won’t clear Cancellation Pending, Non-Payment of Premium statuses and will generate new Notices of Cancellation for non-payment of premium. 

Changing the default

Changing enable-non-pay-notice-moratorium to {“enabled”: “True“, “start_date”: YYYY-MM-DD“, “end_date”: YYYY-MM-DD“} triggers BriteCore to clear all Cancellation Pending, Non-Payment of Premium policy statuses. BriteCore won’t generate new Notices of Cancellation for non-payment of premium within the specified date range. For example, if a user update the setting to {“enabled”: “True“, “start_date”: 2020-03-01“, “end_date”: 2020-06-01“}, BriteCore will clear pending cancellations for non-payment of premium and won’t generate Notices of Cancellation for non-payment of premium from March 1, 2020 to June 1, 2020.

Once BriteCore completes nightly processing after the setting is enabled:

  • All policy statuses in Cancellation Pending, Non-Payment of Premium will be updated to Active.
  • The Notices of Cancellation for non-payment of premium that BriteCore previously generated will remain visible on the Account History table, but the policy won’t cancel if the premium isn’t paid by the due date.
  • New Notices of Cancellation for non-payment of premium won’t generate during the set moratorium period.
  • Invoices will continue to issue during the moratorium period.
  • If an invoice goes unpaid, the balance will roll to the next invoice.

If the setting is disabled or the specified moratorium period expires:

  • If there is an open invoice with a due date in the future, the due date will need to mature before BriteCore will generate a Notice of Cancellation for non-payment of premium.
  • If the due date of an unpaid invoice has already matured at the time the moratorium expires or the setting is disabled and BriteCore hasn’t yet issued another invoice, the Notice of Cancellation will generate immediately.