BriteApps

Gen 3

BriteApps

Enable or disable Notifications settings

The Notifications settings determine which notifications are sent out from the Poliycholder portal. Some Notifications settings are read only.

To enable or disable Notifications settings:

  1. Go to the Settings dashboard.
  2. Select Notifications under Settings in the sidebar.
  3. Under each notification, select the slide to enable. Select the slide again to disable.

Table 1 summarizes the Notifications settings.

Table 1: Notifications settings descriptions.

Setting Default Read Only? Description

Agency Email Address Change Notification

Disabled
No
If the setting is enabled, the Agency will receive an email notification when the Policyholder updates their email.

Agency Enroll in Auto Pay Notification

Disabled
No
If the setting is enabled, the Agency will receive an email notification when the Policyholder enrolls in autopay.

Agency File a Claim Upload

Disabled
No

If the setting is enabled, the Agency will receive an email notification when the Policyholder files a claim.

Agency File Upload Notification

Disabled
No

If the setting is enabled, the Agency will receive an email notification when the Policyholder uploads a file to Documents.

Agency Mailing Address Change Notification

Disabled
No
If the setting is enabled, the Agency will receive an email notification when the Policyholder updates their mailing address.

Agency Payment Plan Change Notification

Disabled
No
If the setting is enabled, the Agency will receive an email notification when the Policyholder updates their payment plan.

Agency Phone Number Change Notification

Disabled
No
If the setting is enabled, the Agency will receive an email notification when the Policyholder updates their phone number.

Agency Property Photo Upload Notification

Disabled
No
If the setting is enabled, the Agency will receive an email notification when the Policyholder uploads a property photo.

Agent Email Address Change Notification

Disabled
No
If the setting is enabled, the Agent will receive an email notification when the Policyholder updates their email.

Agent Enroll in Auto Pay Notification

Disabled
No
If the setting is enabled, the Agent will receive an email notification when the Policyholder enrolls in autopay.

Agent File a Claim Notification

Disabled
No
If the setting is enabled, the Agent will receive an email notification when the Policyholder files a claim.

Agent File Upload Notification

Disabled
No

If the setting is enabled, the Agent will receive an email notification when the Policyholder uploads a file to Documents.

Agent Mailing Address Change Notification

Disabled
No

If the setting is enabled, the Agent will receive an email notification when the Policyholder updates their mailing address.

Agent Payment Plan Change Notification

Disabled
No

If the setting is enabled, the Agent will receive an email notification when the Policyholder updates their payment plan.

Agent Phone Number Change Notification

Disabled
No
If the setting is enabled, the Agent will receive an email notification when the Policyholder updates their phone number.

Agent Property Photo Upload Notification

Disabled
No
If the setting is enabled, the Agent will receive an email notification when the Policyholder uploads a property photo.

Claim Filed Notification

Empty

No

Notifications will be sent to the email address(es) entered in here when a new claim is filed.

Notifications will be sent to the email address(es) entered here when the Policyholder updates their email address.

If you enter more than one email address, enter each email address on a new line or separate each email with a semicolon (;) or comma (,). Do not use spaces.

For Example:

john.doe@gmail.com;

mary.norton@insuranceco.com

Create BC Note on E-Delivery

Empty
No

If the setting is enabled, a note will be created in BriteCore describing what was eDelivered.

Create BC Note on E-Delivery

Empty
No

If the setting is enabled a note will be created in BriteCore describing what was eDelivered.

Email Address Change Notification

Empty
No

Notifications will be sent to the email address(es) entered here when the Policyholder updates their email address.

If you enter more than one email address, enter each email address on a new line or separate each email with a semicolon (;) or comma (,). Do not use spaces.

For Example:

john.doe@gmail.com;

mary.norton@insuranceco.com

Enroll in AutoPay Notification

Empty

No

Notifications will be sent to the email address(es) entered here when the insured enrolls in Auto Pay.

If you enter more than one email address, enter each email address on a new line or separate each email with a semicolon (;) or comma (,). Do not use spaces.

For Example:

john.doe@gmail.com;

mary.norton@insuranceco.com

File Upload Notification

Empty

No

Notifications will be sent to the email address(es) entered here when the insured uploads a file to Documents.

If you enter more than one email address, enter each email address on a new line or separate each email with a semicolon (;) or comma (,). Do not use spaces.

For Example:

john.doe@gmail.com;

mary.norton@insuranceco.com

Mailing Address Change Notification

Empty
No

Notifications will be sent to the email address(es) entered here when the insured updates their mailing address.

If you enter more than one email address, enter each email address on a new line or separate each email with a semicolon (;) or comma (,). Do not use spaces.

For Example:

john.doe@gmail.com;

mary.norton@insuranceco.com

Payment Plan Change Notification

Empty
No

Notifications will be sent to the email address(es) entered here when the insured changes their payment plan.

If you enter more than one email address, enter each email address on a new line or separate each email with a semicolon (;) or comma (,). Do not use spaces.

Example:                           

john.doe@gmail.com;

mary.norton@insuranceco.com

Phone Number Change Notification

Empty
No

Notifications will be sent to the email address(es) entered here when the insured updates their phone number.

If you enter more than one email address, enter each email address on a new line or separate each email with a semicolon (;) or comma (,). Do not use spaces.

Example:

john.doe@gmail.com;

mary.norton@insuranceco.com

Property Photo Upload Notification

Empty
No

Notifications will be sent to the email address(es) entered here when the insured uploads a property photo.

If you enter more than one email, enter each email on a new line or separate each email with a semicolon (;) or comma (,). Do not use spaces.

Example: john.doe@gmail.com;

mary.norton@insuranceco.com

send_emails_from

Empty

No
All emails to Policyholders will be sent from this address.

Delivered E-Deliverables report notification emails

Empty
No

When you enter an email address in this setting, you will receive the E-Delivery Report with documents that were processed via the automated process.

Pending E-Deliverables report notification emails

Empty
No

When you enter an email address in this setting, you will receive the E-Delivery Report with documents waiting for manual processing.