Enable user accounts

As an administrator, you can re-enable a disabled user account, reinstating the user’s access to BriteCore. An enabled user’s email, phone number, and status are indicated in black in the Users table.

Enable a single user

  1. On the BriteCore sidebar, select Manage Users
  2. In the Search box, type the user’s name.
  3. On the row containing their name, select … Actions
  4. Select Enable user(s)

Enable multiple users

  1. On the BriteCore sidebar, select Manage Users.
  2. Select the checkbox next to the names of users to select them.

Note: You can use the Search box to filter the list of users. However, you must manually clear your search criteria from the Search box before trying to enable or disable users. If you leave search criteria in the Search box when you enable or disable users, BriteCore will enable or disable only the users that met the current search criteria. BriteCore won’t enable or disable users you’ve selected that don’t meet the current search criteria. 

  1. On the header row of the Users table, select … Actions.
  2. Select Enable user(s).