Financial Authority Limits

With the new financial authority limits feature, you can establish reserve and payment limits for each claims adjuster tier level. The limits will determine the following:

  • The Loss reserve amount each claims adjuster tier level is authorized to set.
  • The Expense reserve amount each claims adjuster tier level is authorized to set.
  • The Loss payment amount each claims adjuster tier level is authorized to set.
  • The Expense payment amount each claims adjuster tier level is authorized to set.

For further information, see Financial authority limits. Contact BriteCore support to discuss this solution and address your questions before requesting implementation.

Exceeding limits

In BriteCore, financial authority limits are based on aggregate rather than individual transactions. If an adjuster’s Loss Reserve limit is $15,000 and the current Loss Reserve on a claim is $12,000, and the adjuster increases it by $5,000 more, the new Loss Reserve will be $17,000. This new Loss Reserve of $17,000 is above the adjuster’s Loss Reserve limit of $15,000.

When you exceed your limit, BriteCore will notify you with a pop-up message. You will have the option to notify your supervisor with a BriteCore-generated email that states a transaction exceeded your financial authority limit. This email provides enough detail for your supervisor to re-enter the transaction on your behalf or forward it to a person with the appropriate authority to complete the transaction.

Advanced settings

After the financial authority limit rules, roles, and permissions are configured for your company, three new advanced settings will need to be changed.

  • call_rules_on_reserve_change: This setting enables rule calls to allow or deny when a reserve change is made. This setting must be set to True.
    Figure 1: The new advanced setting, call-rules-on-reserve-change.
  • call-rules-on-payment-made: This setting enables rule calls to allow or deny when a payment is made. This setting must be set to True.
    Figure 2: The new advanced setting, call-rules-on-payment-made.
  • rules-api-url: When you change the Setting Value to https://api.<<client>>.britecore.com, API rules will be called on with a reserve change or a payment made.
    Figure 3: The new advanced setting, rules-api-url.

Additional information