Hartford Steam Boiler FAQs

If you have questions about the Hartford Steam Boiler (HSB) integration, check out the HSB FAQs:

How do I make a rate change to my HSB product(s)?

HSB product offerings are tied to a line item, which is associated with a lines effective date. To make changes, you must create a new lines effective date.

Does the HSB report include expired policies?

The HSB report doesn’t include expired policies.

Who completes inspections?

HSB completes inspections, but typically, they don’t provide the inspection report for you.

Does HSB treat coverage and claim payments as separate transactions?

HSB treats coverage and claim payments as separate transactions. If you owe HSB a payment and are expecting a claim payment, those transactions are separate. You need to remit full payment to HSB, which is separate from any expected recoveries.