New Features and Enhancements

Auto Data Prefill Captures Marital Status and Length of Driving Experience (BC-23088)

BriteCore now captures marital status and driving experience length in driver information during quoting via Auto Data Prefill. These fields support more accurate auto data pre-fill and rating.

Adding Items With an External Reference via the Quote API (BC-22767)

BriteCore added external referenced items to the the full-quote modification API endpoint. Integrators attempting to add these items did not have the possibility before.

Conviction Date can now be Required on the Driver Screen (BC-22874)

BriteCore updated the Driver screen so that a carrier can configure the conviction date to be required. Previously, the date could be left blank. Requiring the conviction date improves the completeness and accuracy of driver data captured during the quoting and underwriting process.

Bug Fixes

Clear Error Explanation When a Cancellation Conflicts With a Claim (BC-23344)

When a policy cancellation is blocked because of an open or paid claim with a conflicting loss date, BriteCore now returns a clear validation message instead of a generic system error. This error explanation helps users and integrations quickly understand why the cancellation could not be completed and take the appropriate next steps.

Improved Handling of Common Payment Gateway Failures (BC-22903)

BriteCore improved error handling for common payment gateway failures so transient gateway problems are detected and surfaced more reliably. Payments that previously failed with unclear results left users uncertain of the outcome. Clearer feedback and better prevention of duplicate or stuck transactions now make payment processing more reliable.

Void Pending ACH Payments from Account History (BC-23365)

BriteCore updated the Account History experience to allow eligible in-flight ACH payments to be voided when appropriate. This change affects only how the transaction is managed within BriteCore's Account History and does not void or refund the payment with the external payment processor. It also corrects an issue where the Void action was unnecessarily unavailable for eligible transactions.

Deleting Saved Payment Methods Detaches Them on Stripe (BC-17911)

When a saved payment method is deleted in BriteCore, it is now also detached on Stripe so the two systems stay in sync. This prevents orphaned payment methods from remaining on the Stripe account after removal.

Correct User Name Recorded When Adding a Payment Method (BC-19725)

BriteCore identified and resolved an issue where adding a payment method recorded the wrong user name in the associated note. The note now reflects the user who actually added the payment method, improving the accuracy of the audit trail.

Effective Date Revisions No Longer Reset the Term Credit Score (BC-23329)

BriteCore resolved an issue where processing an effective date revision reset the term credit score to zero. Because the credit score feeds rating, this situation could impact the proper calculation of premium on affected policies. Effective date revisions now preserve the existing term credit score.

Policy Contacts Wizard Error for Organization Contacts (BC-23343)

BriteCore resolved an issue that prevented organization contacts from being added or edited in certain configurations.

Delay Cancellation Date Now Updates Correctly (BC-20855)

BriteCore resolved an issue where the delay cancellation date did not update as expected. Users adjusting a delayed cancellation saw the original date persist. The cancellation date now updates correctly when changed..

Geography Override Honored When Geocoding Returns No State (BC-23470)

BriteCore resolved an issue where a manual geography override was ignored when the address geocoder could not determine a state. This could lead to incorrect territory assignment on affected risks. The system now respects the geography override even when the geocoder returns no state.

Graceful Handling of Missing Address Fields During Catastrophe Score Processing (BC-23399)

BriteCore resolved an issue where missing property address fields caused an exception during catastrophe (AON Cat Score) processing on revision import. The failure could interrupt revision imports for affected properties. The process now handles missing address fields gracefully so imports complete.

Policy Declaration Generation Error (BC-22341)

BriteCore identified and resolved an issue where generating a policy declaration could fail with a "PDF file not found." error when selecting View Dec. Affected users were unable to produce the declaration document. Policy declarations now generate reliably.

Renewal Declarations Not Generating After a Workflow Interruption (BC-22051)

BriteCore resolved an issue in which a policy could fail to generate its renewal declaration after a specific workflow interruption. Affected renewals were left without a declaration document. Renewal declarations now generate even when the workflow is interrupted.

Commission Delay Alerts Sent to the Updated Recipients (BC-23437)

BriteCore resolved an issue in which the commission-payments-delayed alert email used a stale recipient list and ignored the updated admin-alert recipients. Intended recipients could miss important commission notifications. The alert now applies the current admin-alerts recipient configuration.

Agency Commissions Bulk Export Returns All Rows (BC-23266)

BriteCore resolved an issue in which the bulk export on the Agency Commissions page returned only a single row instead of the full result set. Users relying on the export received incomplete commission data. The bulk export now includes all rows.