InsVista setup

InsVista notifies mortgagees, lien holders, and loss payees of any relevant policy changes. BriteCore sends InsVista a daily HO file for policy changes on any line of business and a BG file for billing.

If there are no transactions for a given day, no file will appear. When qualifying transactions do occur, these files will report yesterday’s business.

BriteCore setup

Get started

To get started:

  1. Contact InsVista.
  2. Request a copy of what InsVista sends to mortgagees.
  3. Complete the required InsVista paperwork.
  4. Obtain the following items from InsVista:
    1. Client code
    2. Client number
    3. FTP credentials
  5. Familiarize yourself with BriteCore System Tags.

Contacts module

To verify the client has been set up with the Primary Carrier role:

  1. In the BriteCore menu, select Contacts.
  2. On the Contacts List screen, in the Filter By dropdown list, select Primary Carrier.
  3. In the results list, verify the client has been set up with the Primary Carrier role.

Vendors

To setup Invista in BriteCore:

  1. In the BriteCore menu, select Settings.
  2. In the Settings menu, select Vendors.
  3. Under Mortgagee Notification, select InsVista.
  4. Next to InsVista, select the edit icon .
  5. In the InsVista dialog box, type the Client Code and Client Number.
  6. Ensure your company appears in the Remits Payments To section, which pulls from the Contacts module in the above step.

    Note: The Remits Payments To information is passed to mortgagees via the InsVista notification so mortgagees know who and where to send payments.

Billing Schedules

To set up Billing Schedules:

  1. In the BriteCore menu, select Settings.
  2. In the Settings menu, select Modules, and then select Policies.
  3. On the Policies screen, under Policy Lifecycle, select Edit.

    Note: In the Confirm dialog box, select Yes. 

  4. In the Billing section, under Billing Schedules, select the New Billing Schedule icon Add icon.
  5. In the Edit Billing Schedule dialog box, set up a billing schedule named Escrow Billing.
  6. Select Save and Exit.

System Tags

System Tags are necessary to report the primary coverage or deductible.

Coverage tags

The tag value for each policy type represents a description of what the policy covers.

Valid coverages and tag values:

  • Contractors = CNT
  • Fire = DFIRE
  • Earthquake = EQKP
  • Flood = FLOOD
  • Home = HOME
  • Apartment = PPART
  • Condominium = PPCHO
  • Church = PPCHR
  • Mobile Home =PPMBH
  • Rental Dwelling to Others = RDP
  • Rental Condo Unit Owner = RCUP
  • Farm Ranch Owners = FARM
  • Boat Owners = BOAT
  • Other Commercial = COTHER
  • Business Owners – BOP
  • Personal Articles = PAP
  • Personal Liability Umbrella = PLU

You will need to set up three tags:

  • InsVista Coverage Description
  • Primary Coverage (Coverage A)
  • Deductible

To set up the InsVista Coverage Description system tag:

  1. In the BriteCore menu, select Settings.
  2. In the Settings menu, select System Wide, and then select System Tags.
  3. In the Tags section, in the Select a Tag dropdown list, select InsVista Coverage Description. You can also begin typing in the box to locate system tags.
  4. In the Select an Effective Date dropdown list, select the applicable effective date. You can also begin typing in the box to locate effective dates.
  5. Select Tag New Items.
  6. In the Named box, type a policy type name, and then select the magnifying glass icon or press Enter/Return.

    Note: You can leave the Named box blank to see all the available policy types or search for a valid coverage:

    • Contractors = CNT
    • Fire = DFIRE
    • Earthquake = EQKP
    • Flood = FLOOD
    • Home = HOME
    • Apartment = PPART
    • Condominium = PPCHO
    • Church = PPCHR
    • Mobile Home =PPMBH
    • Rental Dwelling to Others = RDP
    • Rental Condo Unit Owner = RCUP
    • Farm Ranch Owners = FARM
    • Boat Owners = BOAT
    • Other Commercial = COTHER
    • Business Owners – BOP
    • Personal Articles = PAP
    • Personal Liability Umbrella = PLU
  7. When you’re finished, select Done.

To set up the Primary Coverage (Coverage A) system tag:

  1. In the Tags section, in the Select a Tag dropdown list, select Primary Coverage (Coverage A). You can also begin typing in the box to locate system tags.
  2. In the Select an Effective Date dropdown list, select the applicable effective date. You can also begin typing in the box to locate effective dates.
  3. Select Tag New Items.
  4. Use the Named box to search for line items that are the primary coverage in question such as Coverage A, and then select the magnifying glass icon or press Enter/Return.

    Note: If nothing is tagged, BriteCore will search for coverages entitled Coverage A. If BriteCore doesn’t locate any coverages, it will report the aggregate of all coverage limits on the policy.


    Figure 1: Example result.

To set up the Deductible system tag:

Important: Do this only if your deductible is built as a category within the Lines module.

  1. In the Tags section, in the Select a Tag dropdown list, select Deductible. You can also begin typing in the box to locate system tags.
  2. In the Select an Effective Date dropdown list, select the applicable effective date. You can also begin typing in the box to locate effective dates.
  3. Select Tag New Items.
  4. Use the Named box to search for the line item(s) that contain the deductible, and then select the magnifying glass icon or press Enter/Return.
  5. Tag the line item(s) that contain the deductible with the word primary if the deductible value that needs to be sent to InsVista isn’t on Primary Coverage (Coverage A).

    Note: Primary value is the only value that will work.

  6. Search for the Line Item Categories that contain the deductible.

    Note: The category is most likely named Deductible.

  7. Tag the deductibles with the value, but don’t include punctuation.

Example: If the deductible is $500, then tag the category with 500; if the deductible is $1000, then tag the category with 1000.

    • Category system tagging is necessary so it’s more clear to the system which category to search for and what numeric value to report to InsVista.
    • The Lines setups could be forced to follow stricter naming conventions for categories, which removes flexibility in formatting and potentially has less stability in the InsVista report.

      Figure 2: Example result.

Lines

Setup is required in the Lines module when using Loss Payees. When a loss payee is attached to a coverage on a policy, BriteCore will report the limit, deductible (if applicable), and legal description to the mortgagee via InsVista. The user adds the legal description into the Description Supplemental Question.

Example: John Deere Header Trailer.

To add a legal description:

  1. In the BriteCore menu, select Lines.
  2. On the Effective Dates screen, select the applicable effective date.
  3. On the Policy Types screen, next to the appropriate policy type, select the edit icon .
  4. Locate the coverage(s) with Loss Payees, and then select the edit icon .
  5. In the Edit Line Item dialog box, select the Setup section.
  6. In the Type section, select Allow mortgagee/loss payee to be attached to this line item.
  7. Select the Supplemental Questions section, and then select Add Question.

    Note: You can also select Add a Schedule to add the legal description.

  8. In the Question Label box, type Description.
  9. In the Question Input(s) Type dropdown list, select Single Line.

    Note: This step doesn’t apply for schedules.

  10. Repeat these steps for each applicable coverage.

Test file

BriteCore will send test files to InsVista.

FTP credentials (BriteCore staff only)

FTP credentials are unique per BriteCore client.

To update a clients’ FTP credentials:

  1. In GitHub, in the vendor documentation, locate the InsVista FTP Creds document.
  2. In the client’s britecore.cfg file, use the InsVista FTP Creds document to update a clients’ FTP credentials.

Pre-live

One week prior to going live, notify InsVista.

Non-Renewal changelog

Clients may set a policy to non-renew prior to their configured notification timeline.

Example: Clients may need to contact insureds 60 days prior to policy experience but set a policy to non-renew 90 days ahead of expiration. When the change has been made, BriteCore will, by default, generate a non-renewal notice and send a notification to mortgages via InsVista.

Administrators can enable the validate-non-renew-date-log-with-life-cycle advanced setting to allow clients to send the non-renewal notice to InsVista based on the non-renewal configured timeline rather than when the change is made (notification date rather than transaction date).

To enable the validate-non-renew-date-log-with-life-cycle advanced setting:

  1. In the BriteCore menu, select Settings.
  2. In the Settings menu, select Advanced.
  3. In the Search for a Setting box, type validate-non-renew-date-log-with-life-cycle, and then select Search.
  4. In the validate-non-renew-date-log-with-life-cycle box, select True.

BriteCore processing

Note: To see how to review, update, and send files with InsVista, see Send files with InsVista.

Determine the Print State for mortgagee billing statements

The render-auto-assign-as-printed advanced setting disables code where it causes a default behavior error for clients. The feature works with InsVista enabled to generate a document for the mortgagee where BriteCore doesn’t automatically generate a copy of the document for the mortgagee. The vendor is coupled with the feature to ensure the printing for the mortgagee occurs.

To test the render-auto-assign-as-printed advanced setting, you need to:

  1. Set up, rate, and commit a policy with a mortgagee.
  2. Enable the render-auto-assign-as-printed advanced setting.
  3. Check the Print State of billing statements.

Set up, rate, and commit a policy with a mortgagee

To set up, rate, and commit a policy with a mortgagee:

  1. In the BriteCore menu, select Policies.
  2. On the Policy Search screen, select Create a New Policy.
  3. Create a new policy, and complete the following steps:
    1. Select the Add a Mortgagee icon Add icon, and then add the mortgagee information.
    2. In the Recipient dropdown list, select the mortgagee.
    3. Rate the policy.
    4. Commit the policy.
  4. In Attachments, navigate to the folders containing billing statements, and then ensure the Print State is To Be Determined.

    Note: By default, all documents should still have Print State set as To Be Determined.

Enable the render-auto-assign-as-printed advanced setting

To enable the render-auto-assign-as-printed advanced setting:

  1. In the BriteCore menu, select Settings.
  2. In the Settings menu, select Advanced.
  3. In the Search for a Setting box, type render-auto-assign-as-printed, and then select Search.
  4. In the render-auto-assign-as-printed box, select True.

Check the Print State of billing statements

To check the Print State of billing statements:

  1. Create or open another policy with a mortgagee.
  2. Rate and commit the policy.
  3. In Attachments, navigate to the folders containing billing statements, and then ensure the Print State is Printed.