Log in using a PIN

You can create a four-digit PIN to access your account. This creates a shortcut that allows you to log in to the Policyholder portal without using a username and password.

To log in to your account using a PIN, open the Policyholder portal, then:

  1. On the Log In screen, enter your four-digit PIN.
  2. Select Sign In.

You can still log in with a username by selecting Sign in by username, which displays on the Log In screen with a username/email address.

Note: If the version of your mobile app is older than what’s supported, a message displays: “There is a newer version of the application. Please update the application. You can find the current version in the Play Store”.