Billing

Gen 3

Billing

Process pending commissions

Commission is the compensation due to an agent or agency in exchange for the development of new business or maintenance of existing business. You can process monthly commissions and contingent commissions in the Pending Commission Payments screen of the Policies module.

Note: Contingent commissions are commissions paid by an insurance or reinsurance company to an agency or agent for meeting specific objectives. These commissions may be paid only once or twice per year.

Process pending electronic commissions

To process pending electronic commissions:

  1. Navigate to Policies > Payments > Pending Commission Payments.
  2. In the Commission Payment Queue section, the ACH radio button will be selected by default.
  3. Agency commissions will appear in the table.
  4. Select the pending commission payments you want to process by doing one of the following:
    1. Select the checkbox(es) associated with the pending payments you want to process.
    2. Select the Select All checkbox.
  5. Select Process Commission Payments.

Process contingent commissions

To process contingent commissions:

  1. Navigate to Policies > Payments > Pending Commission Payments.
  2. In the Commission Payment Queue section, select the Manual radio button.
  3. If manual agency commissions don’t appear, select Upload CSV.
  4. In the Upload CSV dialog box, select Download Sample Template.
  5. Override the information in the Commissions Sample template with your data. Save the document as a CSV.
  6. Reopen the Upload CSV dialog box and select Choose File.
  7. Select the CSV you created earlier and select Open.
  8. In the Upload CSV dialog box, select Upload.
  9. The data entered in the document you upload will populate in the Pending Commission Payments table.
  10. Select the pending commission payments you want to process by doing one of the following:
    1. Select the checkbox(es) associated with the pending payments you want to process.
    2. Select the Select All checkbox.
  11. Select Process Commission Payments.