Recent topics

LexID

Release date: December 2020 LexisNexis® uses a proprietary linking technology in conjunction with their own unique identifier, LexID®, to resolve, match, and manage information for U.S. consumer identities. This patented linking and clustering method is the mechanism behind many LexisNexis products that leverage authentication, verification, and other identity management capabilities. When

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Add and manage claim assignments on the Parties screen

On the Parties screen of the claim file, you can add and manage claim assignments, such as Primary Adjuster, Claim Supervisor, Claim Manager, and Claim Assistant. The Claim Assignments section is the third and final section on the Parties screen. Add claim assignments To add a claim assignment, navigate to

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SunGard integration overview

SunGard is a ledger software that you can use to track and issue checks. Supported products BriteCore supports SunGard. Functionality The integration allows BriteCore to export financial transaction data to SunGard, which produces and sends both return premium and claims payment checks. Benefits SunGard integration benefits: The integration allows data

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StoneRiver PTE integration overview

StoneRiver is a line of business accounting software you can integrate with BriteCore. Supported products Table 1 displays the files and record types that StoneRiver accepts and BriteCore supports. Table 1: FIles and record types StoneRiver accepts and BriteCore supports. Functionality With the StoneRiver PTE integration, BriteCore produces return premium,

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IVANS eDocs overview

The IVANS eDocs service is intended to build and upload generated XML files to the IVANS servers. If a qualifying transaction occurs during a business day and deliverables are printed or queued to be printed, then, that night: BriteCore completes an agency download via an XML file. Any transaction(s) that

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Underwriting rules: Property to Policy Wide scope

In Classic Rules clients, you can create underwriting rules with the trigger in the Property section and the effect in the Policy Wide section of the quote. When you create rules with this new scope, they’re applied to the underwriter enforcer (automatic renewals), the admin builder, and both versions of

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Apply the Property to Policy Wide scope to an underwriting rule

Using Classic Lines, you can create underwriting rules with the trigger in the Property section and the effect in the Policy Wide section of the quote. When you create rules with this new scope, they’re applied to the underwriter enforcer (automatic renewals), the admin builder, and both versions of the

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Intacct integration overview

Intacct is a cloud-based accounting system you can use for reporting purposes. Intacct was developed by SS&C Solutions. Supported products BriteCore supports Intacct by SS&C Solutions. Functionality Using the Intacct integration, you can export items from BriteCore to Intacct, including payments, claims transactions, and return premium transactions. Benefits Intacct integration

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Quickbooks integration overview

QuickBooks is a line of business accounting software developed and marketed by Intuit. The free Quickbooks add-on, the Web Connector (QBWC), is a third-party application that exports data from BriteCore to QuickBooks. Supported products BriteCore supports QuickBooks Desktop but doesn’t support Quickbooks Online. Functionality Using the Quickbooks Web Connector, you

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E2Value XML/Modal

Replacement cost estimation is a key component of most carriers’ underwriting process, particularly for habitational risks, such as homeowners and dwelling fire. It’s used to determine how much dwelling coverage (typically Coverage A) is required to fully replace the structure in the event of a total loss. e2Value provides web-based property valuation services.

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Rating calculations

Rating is performed by taking the details about a risk type (fields, items, rate tables, and calculations) and details about a quote (risks, field answers, chosen items) and combining them to determine each item’s premium, limits, and deductible. Writing calculations Calculations are single-line statements that return a numeric result. Example:

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Access the Rate Preview screen

Rate Preview is a feature that allows you to create test scenarios to validate rates directly from within BriteLines. Note: Product configuration changes are immediately available for testing. To access the Rate Preview screen: In the BriteCore menu, select Lines. On the Lines of Business screen, select a line of

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Copy a scenario to a new scenario

In Rate Preview, you can copy a scenario to a new scenario to shorten the setup time. To copy a scenario to a new scenario: On the Rate Preview screen, in the Scenarios submenu, hover over the scenario you want to copy, select options , and then select Copy. Note: A new scenario is

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Share a scenario link

You can copy a scenario link to share the scenario with others. To share a scenario link: On the Rate Preview screen, in the Scenarios submenu, hover over the scenario you want to share, select options , and then select Share Link. Note: The scenario link is copied to your clipboard. Paste the copied

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Delete a scenario

Deleting a scenario permanently removes it. Note: Make sure you no longer need a scenario before you delete it. To delete a scenario: On the Rate Preview screen, in the Scenarios submenu, hover over the scenario you want to delete, select options , and then select Delete. The scenario is removed from the Scenario submenu.

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Rate Preview overview

Rate Preview is a feature that allows you to create test scenarios to validate rates directly from within BriteLines. Note: Product configuration changes are immediately available for testing. Learn how to access the Rate Preview screen. Rate Preview screen The Rate Preview screen displays: Scenario’s risks. Note: The Policy level

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BriteAPI Tutorial: Create and bind a quote (Classic)

BriteCore provides full, end-to-end policy issuance and management functionality that includes quoting, rating, underwriting, policy generation, and statistical reporting. The entire lifecycle of the policy is managed using convenient interface tools, flexible workflows, and automatic processes that support teamwork and productivity. The Quote module provides a dynamic interface for agents

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Credit Tier Ranks

Currently, the credit score in the builder is a combined credit score relying on the Multiple Credit Scores setting. Since No Hit and No Score are non-numeric, you can’t use them when combining any of the stored tiers. In such cases, the system would automatically use the default credit score, which is numeric. You can find the default credit score in Vendor settings.

We established logic to differentiate between the No Hit and No Score factors because, in some rating schemes, they use a factor not used on any numeric credit score, which leads to an incorrect rating when using the default score.

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BriteAPI Tutorial: Retrieve, update, and display policy information (Classic)

BriteCore offers a policy administration system used to execute core processes such as rating, underwriting, binding, issuing, endorsing, canceling/rescinding cancelation, reinstating, and renewing policies. It’s the system of record for all policies written by an insurance carrier. This tutorial guides you through retrieving, updating, and displaying BriteCore policy information (Classic

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Clear a scenario

Clearing a scenario removes all of the data from the scenario, including the added risks. To clear a scenario: On the Rate Preview screen, in the Scenarios submenu, select the scenario you want to clear. Once you select the scenario, select Clear Scenario. In the Clear Scenario dialog box, select Yes. The

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Rename a scenario

To rename a scenario: On the Rate Preview screen, in the Scenarios submenu, hover over the scenario you want to rename, select options , and then select Rename. In the Name box, type the new name of the scenario, and then select anywhere outside of the Name box. Note: You must type

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Tutorial: Use the markup plugin slot to render UI elements

BriteCore provides a beta JavaScript library that you can use to build your plugins. This tutorial walks you through using the markup plugin slot to render UI elements on the quote form. You can use the markup plugin type to render buttons, dialog boxes, check boxes, and other UI elements

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Add and edit Additional Claim Dates

In the Additional Claim Dates section of the claim file’s Details screen, you can add important dates and key events to the claim file. The events associated with the dates are configurable. To add additional claim dates: Navigate to the Additional Claim Dates section of the claim file. Select +

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Configuration overview

The line(s) of business (LOBs) and location(s) that an agency and/or agent can write business for are configured within the Configuration tab of the Contacts module. By default, the Configuration tab can be accessed for contacts that have the agency role. When you change the advanced setting, allow-agent-quoting-restrictions, to True

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Claim file Accounting overview

The Accounting screen of the claim file displays all accounting information for the claim. Similar to the exposure file’s Accounting screen, the claim file’s Accounting screen displays two tables: Claim Accounting Summary and Transactions. Claim Accounting Summary The Claim Accounting Summary table is read-only. The accounting summary for personal auto

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Exposure file Accounting screen overview

The exposure file Accounting screen provides a view of the financials for one exposure, whereas the claim file Accounting screen provides a view of the financials for all exposures on the claim file. The exposure file Accounting screen provides: An Exposure Accounting Summary for standard reserves and payments. The ability

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Classic Quotes overview

The Quotes module provides a dynamic interface for agents and other stakeholders to generate policy estimates based on risk locations, rating details, product lines, and individual carrier risk tolerances. Carriers can configure each screen, from collecting contact details, answering initial questions, and completing rating information, to submitting an application, evaluating

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Enabled gen 3 modules

Misc Purpose When a BriteCore site uses BriteLines, BritePolicies, BriteClaims, BriteDocs, BriteRules, BriteAccess, or BriteNotes, the enabled_gen3_modules setting makes those modules available upon selecting the corresponding UI icon instead of the Classic BriteCore module counterparts (if applicable). Requirements This setting requires a string value. The string can include any of

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Assign adjusters to unassigned claims

Once a claim is submitted, you can assign an adjuster to the claim. If you select to assign an adjuster to a claim, you will be directed to the Assign Adjuster screen, which is also accessible by selecting the link of the same name from the left Claim menu. Unassigned

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Manage tags

In the Tag Maintenance screen, you can add and edit tags that will appear in the tag dropdown list of the claim file header and the exposure file header. You can also remove tags from the Tag Maintenance screen, and they will no longer appear in the dropdown list. To

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Payment processing overview

On the Payment Processing screen, you can toggle between the Pre-Processing and Payment Run History screens. The Payment Processing screen provides accounting or finance teams the ability to view and validate eligible payment transactions, filter payments by various components, add payments to a batch, export batch payments to external systems for

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Tag Maintenance overview

Tags are used in the system to provide additional information to a claim file or an exposure file. For example, if a loss event resulted in a fatality, you can add the tag Fatality to the associated exposure. If a loss occurred out of state, you can add the tag

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View payment history

In the Payment Run History view of the Payment Processing screen, you can view the payment history. You can view a high-level view of the processed batch, or you can view a more detailed account of the payments included within a batch. To view the high-level view of the processed

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Submit payments

After payments are added to the Pre-Processing Batch table on the Pre-Processing view of the Payment Processing screen, you can submit specific payments or submit the entire batch of payments that populate the Pre-Processing Batch table. To submit payments: In the Pre-Processing Batch table, select the checkboxes next to the

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Add and remove pre-processed payments from batch

In the Pre-Processing view of the Payment Processing screen, you can add and remove pre-processed payments from a batch. Adding payments to a batch helps associate the payment with payments sharing similar qualities; for example, payments that use the same payment method or payments that have the same payment due

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Add and manage perils

You can add, edit, and remove perils on the Perils screen. Perils added on the Perils screen will populate in the Loss Cause(s) dropdown in the Cause/Peril section of the claim file’s Details screen. Perils removed from the Perils screen will be removed from the Loss Cause(s) dropdown. To access

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Perils overview

Perils are the cause(s) of loss that are added to the claim file after submitting the FNOL. The perils added on the Perils screen will populate the Loss Cause(s) dropdown in the Cause/Peril section of the claim file’s Details screen. To access the Perils screen, select System Admin, and then

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Add and manage manual coverages

From the Manual Coverages screen, you can add, view, edit, and delete manual coverages. To add a manual coverage: Select + Add Manual Coverage. The Add Manual Coverage dialog box will open. In the Name box, type the name of the manual coverage. This is a required field. From the

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Manual Coverages overview

The Manual Coverages screen allows you to add, edit, and remove coverages. Manual coverages are created to allow users to set reserves and make payments when a personal auto loss occurs out of state or a risk or coverage isn’t on a policy due to an out-of-sequence endorsement. You can

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System Admin overview

You can access the System Admin screen from the Claims menu on the left-hand side. The System Admin screen provides links to various tools you can use to customize the Claims system to meet your needs. Within System Admin, you can access and manage Manual Coverages, Perils, Payment Processing, and

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Edit transaction in the Accounting screen

You can edit transactions that have the status Draft. The Draft status means the transaction has not been submitted or approved. You can edit transactions only in the exposure file’s Accounting screen. To edit a transaction, access the Accounting screen of the exposure file, and: In the Transactions table, navigate

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Step 3 – Loss Details

The next step in the FNOL process is to complete the Loss Details screen. On the Loss Details screen, you can add information about the loss description, type of loss, loss location, and onsite services. To add a loss description, type of loss, and loss location: In the Loss Description

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Step 8 – Submit claim

When you’re finished adding information in the Injuries screen, you have completed the FNOL process. If you’re satisfied with the entries you made throughout the FNOL process, navigate to the bottom of the Injuries screen and select Submit. You will be directed to the Claim Submitted screen and the following

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Step 7 – Add Injuries

The next step in the FNOL process is to add injuries. In the FNOL’s Injuries screen, you can add injuries and add and edit the Injury & Severity section. To add injuries: Select + Add Injury. The Add Injury dialog box will open. From the Select Injury Party dropdown list,

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Step 6 – Additional parties

The next step in the FNOL process is to complete the Additional Parties screen. Parties added elsewhere in the FNOL or associated with the policy the claim is filed on will populate the Additional Parties screen. All roles associated with the party during the FNOL process will also appear next

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Step 5 – Damaged Properties

The next step in the FNOL process is to complete the Damaged Properties screen. On the Damaged Properties screen, you can add damaged property, the owner of the damaged property, and a description of the damage that occurred. To add damaged property: Select + Add Damaged Property. The Add Damaged

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Step 4 – Vehicles

For personal auto, the next step in completing the FNOL is to complete the Vehicles screen. On the Vehicles screen, you can add the vehicle(s) involved in the loss event, the owners of the vehicles, the passengers of the vehicles, vehicle information, and damage information. To add involved vehicle(s): Select

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Step 2 – Reported By

The second step in the FNOL process is to complete the Reported By screen. In the Reported By screen, you can add information about how the claim was reported and who reported the claim. To complete the Reported By screen: From the How is the claim being reported? dropdown list, select

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Step 1 – Policy Search

The first step in the FNOL process is to identify the policy the loss event is being filed against. To access the Policy Search screen of the FNOL process, select + New FNOL on the FNOL Drafts screen or select + New Claim on the Claims Home screen. To complete

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New BriteApps features

The Policyholder portal includes a new setting to display a View Declaration link. The Provider Administrator portal has updated columns and graphs in the Enrolled Users and Charts and Graphs dashboards. BriteCore has a new variable with the keyword {portal_code} to include in deliverables.

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Stripe payment processing integration

Stripe is a third-party payment processing vendor that is now available as a payment processing option in BriteCore. With Stripe, you can add customer profiles; add/update payment methods; process one-time payments; start/stop automatic payments; and delete, void, or reverse payments.

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BriteDataMapping

Having two data sources with the same exact schema is rare. When you integrate vendor data into BriteCore, you need a way to map objects between the two domains and transform the data for integration and reporting purposes. For example, BriteLines is essentially a product modeler for insurance products. Consider

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Search for a claim and filter the claims list

From the Claims Home screen, you can search for a specific claim you want to access. If your search criteria generate multiple returns, you can filter your search results. You can also filter the claims list instead of using search criteria to locate a claim. To search for a claim:

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Add a new FNOL and claim

You can create the FNOL or add a new claim from both the Claims Home and FNOL Drafts screens. On the Claims Home screen, the + New Claim button appears above the claims list. See Figure 1. On the FNOL Drafts screen, the + New FNOL link appears above the

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First notice of loss overview

When a loss event occurs and is reported to the insurance company, the first notice of loss (FNOL) process is started. The FNOL process is configured to gather information specific to the covered risk. For example, the FNOL for a claim filed against a homeowner policy will differ from the

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Claims Home overview

When you first access Claims, you’re directed to the Claims Home screen. From the Claims Home screen, you can view and access claims, filter your claims list view, search for claims, further filter the claims list by specific claim components, view exposures attached to a claim, and create a new

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Manage onsite services

You can add onsite services during the first notice of loss (FNOL), and they will populate the Onsite Services section on the Details screen. You can also add or edit onsite services in the Onsite Services section of a claim file’s Details screen. Any information contained within this section will

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Add or edit cause/peril

In the Cause / Peril section of the Details screen, you can add the loss cause and accompanying code for the loss event. This information isn’t pulled from the first notice of loss (FNOL). You can add and edit the Cause / Peril section in the claim file’s Details screen.

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Edit loss location

The information that displays in the Loss Location section is pulled from information added during the first notice of loss (FNOL). You can add and edit Loss Location information in the claim file’s Details screen. When you edit information in the claim file’s Details screen, the same information will display

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Edit loss information

You can edit the Loss Information section in the claim file’s Details screen. The information that appears in Loss Information is pulled from the first notice of loss (FNOL). When you add or change information within the Loss Information section, the changes will populate the read-only Loss Information section in

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Claim file’s Details screen overview

The claim file’s Details screen provides a high-level view of the loss event that occurred. The information added and contained within the claim file’s Details screen also populates the Details screen of associated exposure files. Unlike an exposure file’s Details screen, you can edit the information contained within all sections.

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Unapprove a transaction in the Accounting screen

You can unapprove transactions that have the status Approved. The Approved status means the transaction hasn’t yet processed or posted. To unapprove a transaction, access the Accounting screen of a claim file or exposure file, and: In the Transactions table, navigate to a transaction with the status Approved. Navigate to

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Delete transaction from the Transactions table

You can delete transactions that have a Status of Draft from the Transactions table in the claim file and the exposure file Accounting screen. To delete transactions, access the Accounting screen of the claim file or exposure file, and: In the Transactions table, navigate to a transaction with a Status

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Clear check for a transaction

You can manually clear checks in the Transactions table of the Accounting screen of a claim file or exposure file. You can only clear checks on transactions with a transaction Type of Payment and a Status of Posted. To manually clear a check for a transaction, access the Accounting screen of the

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Void transaction on the Accounting screen

You can void transactions from the Transactions table on the Accounting screen of a claim file or an exposure file. You can only void transactions where the Type is Payment and the Status is Posted. If the Payment has already been voided, you can’t void the transaction again. To void a transaction, access

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View transaction details

From the Transactions table of the Accounting screen, you can view the details of a specific transaction. To view details of a transaction, access the Accounting screen of the claim file and: Navigate to a specific transaction in the Transactions table. Navigate to the Actions column and select the ellipsis.

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Filter the Transactions table in Accounting screen of claim file

In the Accounting screen of the claim file, you can filter the Transactions table to easily locate specific transactions. To filter the Transactions table, access the claim file’s Accounting screen and: Navigate to and select the Filters button above the Transactions table. You can use one or multiple filters: Amount: To

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Access accounting information for an exposure

You can access an exposure file’s accounting information from the claim file’s Accounting screen. You can view Loss Reserves and Payments, Expense Reserves and Payments, and Recovery information for each exposure associated with a claim. In addition, you can access the exposure file’s Accounting screen, where you can view and

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Access files and folders

You can access files and folders in the Attachments screen of the claim file and the exposure file. To access a file or folder, access the Attachments screen of the claim file or exposure file and: Navigate to the file or folder you want to access. Select the file or

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Retrieve an existing First Notice of Loss using BriteClaims

BriteClaims enables organizations to manage the full lifecycle of property and casualty (P&C) insurance claims from the first notice of loss (FNOL) to settlement. Filing claims in BriteCore begins with the First Notice of Loss (FNOL). The primary focus of creating FNOL records is to collect comprehensive information about a

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Create and submit a First Notice of Loss using BriteClaims

BriteClaims enables organizations to manage the full life cycle of property and casualty (P&C) insurance claims from FNOL (first notice of loss) to settlement. Filing claims in BriteCore begins with the first notice of loss (FNOL). The primary focus of creating FNOL records is to collect comprehensive information about a

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Don’t allow null notes

BriteCore has implemented changes to prevent users from adding blank or null notes to the Notes list. When you add a note in any BriteCore module, it must have a title and you must select Add Note.

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Historical Submitted Application report

With the Historical Submitted Application report, you can get details of all submitted applications that occurred over a date range, regardless of the current status of the policy or if the policy was accepted/rejected by underwriting.

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Claim file and exposure file headers and left menu navigation

Within a claim, you can access to two different headers: the claim file header and the exposure file header. Regardless of the claim or exposure section you accessed, one of these headers will appear across the top of the screen. The claim file header provides information about the overall claim,

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Claim and exposure status

Throughout the claim lifecycle, the status of a claim and the associated exposures will change. Claim statuses are limited to New, Open, Closed, and Reopened. Exposure statuses are limited to Open, Closed, and Reopened. Before you can close a claim, all associated exposures must also be closed. Claim status workflows

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Edit Damaged Property information

You can edit the information gathered on damaged properties involved in the loss event. To edit information, access the Damaged Properties screen of the claim file, and: In the Damaged Properties table, navigate to and select the property type link in the Damaged Property column. The Damaged Property Details screen

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Add damaged property

You can add damaged properties during the first notice of loss (FNOL). You can also add damaged properties to a claim file in the Damaged Properties screen. To add damaged property, navigate to the Damaged Properties screen of the desired claim file, and: Select the + Add Damaged Property button.

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Damaged Properties overview

Damaged properties can be added and managed within the Damaged Properties screen of a claim file. Damaged properties added during the first notice of loss (FNOL) automatically populate the Damaged Properties screen. The Damaged Properties screen displays a list of damaged properties currently listed on the claim. The Damaged Properties

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Add and edit Settlement information

The Settlement section contains information about the settlement range and an explanation for how the settlement range was determined. The Settlement section isn’t prepopulated with information from the first notice of loss (FNOL) or from another part of the claim file. All information contained within the Settlement section is added

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Add and edit Treatment information

The Treatment section contains information about diagnoses, perceived outcomes, and plans for treatment. You can also add hospitals/medical facilities and medical professionals to this section. See Add and remove parties from the Injuries screen. The Treatment information isn’t prepopulated from the first notice of loss (FNOL) or another part of

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Add and edit Injury & Severity information

The Injury & Severity section contains descriptive information about injury type, injury severity, medical history, and Medicare information, if applicable. Information in the Injury & Severity section is pre-populated from either the first notice of loss (FNOL) or the Add Injury dialog box. If Injury & Severity information wasn’t provided

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Edit Contact Information on Injury Details screen

The Contact Information section on the Injury Details screen contains basic contact information for the specific party. For a first-party claimant, the contact information is pulled from the associated policy and existing contact information. For a third-party claimant, the contact information is pulled from information added in the FNOL. In

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Injuries overview

You can add and manage injuries within the Injuries screen of a claim file. Injuries added during the first notice of loss (FNOL) automatically populate the Injuries screen. On the Injuries screen, you will see a list of all injuries currently listed on the claim. In the Injuries table, you

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Loss Run Report

Accessible from the new Loss Run tab in the Reports menu, the Loss Run report is created by an agent for a single policy. A Loss Run report is a frequent request from a policyholder. This first stage of Loss Run reports will allow the agent to create a Loss Run for one of their policies without having to contact the carrier.

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Publish rewritten reports

Reports reference different data sources. Going forward, instead of all reports directly referencing your database, they will reference data extracted from your database via a standardized process. The result is a standardized data set referred to as a dataframe. This will eliminate potential discrepancies when comparing reports.

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Historical Submitted Application Report

With the Historical Submitted Application Report, you can get details of all submitted applications that occurred over a date range, regardless of the current status of the policy or if the policy was accepted/rejected by underwriting.

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Rate Capping

Rate Capping will allow a carrier to cap a renewal rate change at each renewal until reaching the approved rate level using either a maximum percentage increase/decrease or a set dollar amount.

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Edit your contact information

You can edit your contact information directly in the portal if your provider allows it. The options available depend on your provider settings. You can: Remove a phone number. Add another phone number. Update emails Change your mailing address. To edit your contact information: Log in to the Policyholder portal

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Remove endorsements on reinstatement

Policies Purpose When a policy is canceled, BriteCore archives endorsements with an effective date after the policy’s cancellation date. With the remove-endorsements-on-reinstatement advanced setting in the policies section, administrators can determine if these endorsements remain archived when a policy is reinstated or if BriteCore unarchives and reapplies these endorsements to

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Set up LexisNexis credit tiers

Credit tiers determine how credit scores in specific ranges should be reported. You can define credit tiers by effective date, state, and policy type. You can add labels to credit tiers that will appear in place of the credit score, such as Poor or Excellent, and you can restrict credit

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Example tutorial: How to write the auto-complete plugin

BriteCore provides a beta JavaScript library that you can use to build your plugins. This tutorial walks you through writing an auto-complete plugin type for your quote form. The auto-complete plugin type renders a field (rather than a button) that receives events as the user types in it. With britequote:risk-edit:auto-complete,

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Upload files to a claim or exposure

In both the claim file Attachments screen and the exposure file Attachments screen, you can upload files. Files uploaded in the claim file will only be visible in the claim file’s Attachments screen unless the file is uploaded within an exposure’s file. Files uploaded in the exposure file will be

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Manage files and folders for claim file and exposure file

Within the Attachments screen of a claim file or exposure file, you can manage the files and folders associated with a claim. You can rename the files and folders, move the files and folders, and delete the files and folders. Rename files and folders To rename the files and folders,

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Claim file and exposure file Attachments screen overview

You can access the Attachments screen from either a claim file or an exposure file. In the Attachments screen, you can upload files, create new folders, create documents, and search for and manage the files/folders that display in the Attachments screen. The claim file’s Attachments screen The claim file’s Attachments

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Manage deductibles

A deductible is the amount of money an insured is responsible for paying toward an insured loss before insurance will pay. On the exposure file’s Accounting screen, you can apply deductibles, override deductibles, and revert to the original deductible. To apply deductibles, see Make a payment on an exposure. To

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Add gender to a contact

In the Information screen, you can add a contact’s gender. The field Gender only appears when adding or editing an Individual contact, as this field applies to individuals only, not organizations. To add a contact’s gender: Select Edit beneath Gender. The Gender dropdown list will open. Select the dropdown list

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Add aliases to a contact

In the Information screen of the Contacts module, you can add an alias to an existing or new individual contact. You can add multiple aliases. To add an alias: In the Information screen, select Edit beneath Aliases. The Name Aliases dialog box will open. Select + Add Another. The Alias

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Exposure file’s Details screen overview

In some claims, the law may dictate that a barrier is created between adjusters who manage different coverages on the same claim for the same party. To address this need, depending on role and permissions, the system is designed to allow an adjuster to manage a claim either at the

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Display unbound message advanced setting

With the display-unbound-message advanced setting, administrators can create a custom message that will display on the Submit tab of the legacy quoting engine when agents submit a quote unbound for underwriter review so agents are aware that the quote is being submitted unbound.

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Example tutorial: How to write the Capitalizer plugin

BriteCore provides a beta JavaScript library that you can use to build your plugins. This tutorial walks you through writing a Capitalizer plugin for your quote form. When an agent selects the plugin, the field characters will automatically change to all caps. This is convenient to format certain fields like

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Plugin slots and functionality details

Plugin slots are predefined sections of BriteCore’s UI where third parties can connect their plugins. For example, BriteCore provides a plugin slot called britequote:risk-edit:button-row, which lets users add custom action buttons into the quoting form. Each plugin slot type may have instances spread in multiple locations in the UI; the

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Download user actions

In the User Actions dashboard, you can download a list of all actions performed by an Insured in the Policyholder portal. To download a list of user actions: Go to the User Actions dashboard. Select the Download Enrolled User List button. An .xls file will download that contains the following columns: Action User

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Edit a product version

Before you publish a product version, you can go back and edit the name, description, or effective date. Note: Once you publish a product version, you can’t edit it. To edit a product version: In the BriteCore menu, select Lines. In the Lines of Business list, select the applicable line of business. On

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Display unbound message

BriteQuote Purpose With the display-unbound-message advanced setting in the britequote section, administrators can create a custom message that will display on the Submit tab of the legacy quoting engine when agents submit a quote unbound for underwriter review so agents are aware the quote is being submitted unbound. Requirements This

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Retrieve values across property items

Properly configuring the rating for a number of ISO rules requires the following functionality: max_property_item_value sum_property_item_value exists_in_property_group Examples of coverages requiring this functionality to properly rate: Contractor Tools & Equipment Coverage Money & Securities Interruption of Computer Operations Electronic Data Water Back-up & Sump Overview max_property_item_value The max_property_item_value function allows

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Tutorials

BriteAPI Product Profile BriteAPI schema and details Use BriteAuth to authenticate via single sign-on with BriteCore as the identity provider How do I get started? Create and bind a quote Retrieve product definition View, upload, and delete attachments to a quote Create and manage deliverables Retrieve and display policy information

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Plugins

UI Plugins architecture and basic concepts Plugin slots and functionality details Tutorial: Write a plugin using BriteCore’s JavaScript library Tutorial: How to write the Capitalizer plugin Tutorial: How to write the auto-complete plugin

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Sample use case: VINMASTER plugin

For this sample use case, we will explore how to use to plugins so a user can retrieve vehicle information based on its VIN and automatically fill the form with the user data. Interface Plugin Input: The form data (VIN, year, state, etc). Plugin output: A JSONPatch object with the new

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UI Plugins architecture and basic concepts

UI plugins allow you to add your own functionality to BriteCore without having to introduce any changes into BriteCore’s codebase. For example, you can use a plugin if you want to speed up the quoting process by having your agents just fill in a VIN and select a button to

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Preview rates

In Lines, you can preview rates to test them out before they go into effect. Scenarios are test cases you can create to test and preview your rates. You can add and store as many scenarios as you want. Note: You will create a scenario to preview your rates as

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Export and import a line of business

In Lines, you can export an entire line of business and then import it to use in a different environment. Export a line of business To export a line of business: In the BriteCore menu, select Lines. In the Lines of Business list, select the applicable line of business. On the Line Overview screen,

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Lock and unlock product versions

In Lines, you can lock a product version draft to prevent others from editing it before you publish it. When you’re ready, you can unlock it. Lock a product version If you’re working on a product version draft and don’t want anyone to make changes to it, you can lock

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Archive a product version

If you no longer need an old product version, you can archive it. Note: If you need to access a product version after you archive it, you can reinstate the version. To archive a product version: In the BriteCore menu, select Lines. In the Lines of Business list, select the applicable line of business.

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Switch product versions

While working on a product, you can switch between the product’s versions. To switch product versions: In the BriteCore menu, select Lines. In the Lines of Business list, select the applicable line of business. On the Line Overview screen, in the Products menu, navigate to and select the applicable product. On the Product Overview

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Reinstate an archived product version

Once you archive a product version, you can view only a list of archived versions. If you want to view the details of an archived product version, you will need to reinstate it. To reinstate an archived product version: In the BriteCore menu, select Lines. In the Lines of Business list, select the

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Revert a published product version to a draft

As long as the effective date is still in the future, you can revert a published product version to a draft. Note: A product version goes into effect on its effective date, so you can’t revert it to a draft after the effective date. To revert a publish a product

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Publish a product version

Once you’re ready to write policies against a product version, you can publish it. Note: You can publish a product version before its effective date, but the product version won’t go into effect until the effective date. When you publish a product version: Anything written against the old version won’t

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Change an effective date

Before you publish a product version, you can go back and change the effective date. Note: Once you publish a product version, you can’t change the effective date. To change an effective date: In the BriteCore menu, select Lines. In the Lines of Business list, select the applicable line of business. On the Line

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Create a new product version

In Lines, you can version products. When you create a new product version, it doesn’t affect the published version. All product versions are independent of each other; they don’t affect one another. Example: If you create a new version of auto, it doesn’t affect homeowners. When you create and publish

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Add a related document to a risk type item

In Lines, you can add related documents to risk type items. To add related a document to a risk type item: In the BriteCore menu, select Lines. In the Lines of Business list, select the applicable line of business. On the Line Overview screen, in the Products menu, navigate to and select the applicable

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Edit a risk type item

After you add an item to a risk type, you can go back and edit it. Warning: Make sure you’re aware of the effects of changing the item before proceeding. To edit a risk type item: In the BriteCore menu, select Lines. In the Lines of Business list, select the applicable line of

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Delete a risk type item

If you no longer need a risk type item, you can delete it. Warning: Once you delete a risk type item, you can’t recover it. To delete a risk type item: In the BriteCore menu, select Lines. In the Lines of Business list, select the applicable line of business. On the Line Overview screen, in

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Delete a limit from a risk type item

If you no longer need a limit on a risk type item, you can delete it. Warning: Once you delete a limit, you can’t recover it. To delete a limit from a risk type item: In the BriteCore menu, select Lines. In the Lines of Business list, select the applicable line of business. On

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Add a deductible to a risk type item

After you add an item to a risk type, you can add a deductible to its coverage calculations. To add a deductible to a risk type item: In the BriteCore menu, select Lines. In the Lines of Business list, select the applicable line of business. On the Line Overview screen, in the Products menu,

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Add a limit to a risk type item

After you add an item to a risk type, you can add a limit to its coverage calculations. To add a limit to a risk type item: In the BriteCore menu, select Lines. In the Lines of Business list, select the applicable line of business. On the Line Overview screen, in the Products menu,

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Add an item to a risk type

In Lines, you can add items to risk types. You can add three types of items: Coverages Fees Endorsements Note: If you add an endorsement, you will need to select all of the associated coverages. You can choose one of three ways to have the item appear to users: Mandatory:

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BriteCore UI plugins overview

Note: This refers to software in development and is subject to change. UI plugins allow you to add your own functionality to BriteCore without having to introduce any changes into BriteCore’s codebase. To do so, you need to: Know of a plugin slot that supports your functionality. Write a plugin

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Publish rewritten reports

Several legacy hardcoded reports that directly access a client’s database will be rewritten to use dataframes instead of SQL statements, which will optimize infrastructure changes and reduce the potential for errors when balancing between reports.

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Additional Drivers

With the Additional Drivers feature, you can now add additional drivers as contacts on specific policy types. When you add contacts with the role Additional Driver to a policy, you can pull MVRs for any driver listed on the policy, even if the additional driver isn’t the named insured.

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Predicate Push Down

The Predicate Push Down feature restructures the way the BriteData report engine queries data to optimize report run times. The amount of data required for the report is reduced, resulting in less time and system memory involved. Report duration reductions during our testing ranged from 10% to 98%.

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Add or edit damage information

You can add or edit the damage information of a vehicle in the Vehicle Details screen. When a loss is reported on a vehicle during FNOL, the damage information provided in the FNOL will populate in the Damage information section of that vehicle’s Vehicle Details screen. To add or edit

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Edit a risk type rate table

Once you add a rate table to a risk type, you can go back and edit it. Warning: Make sure you understand the effects of editing the rate table before proceeding. To edit a risk type rate table: In the BriteCore menu, select Lines. In the Lines of Business list, select the applicable line

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Delete a risk type rate table

If you no longer need a risk type rate table, you can delete it. Warning: Make sure you understand the effects of deleting the rate table before proceeding. To delete a risk type rate table: In the BriteCore menu, select Lines. In the Lines of Business list, select the applicable line of business. On

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Add a rate table to a risk type

In Lines, you can add a rate table to a risk type. Note: You can only change a product version of a line when it’s a draft. To add a rate table to a risk type: In the BriteCore menu, select Lines. In the Lines of Business list, select the applicable line of

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Add or edit fault information

During the investigation period of a claim, the adjuster will need to determine and record the fault of each vehicle. You will find the Fault section when you access the Vehicle Details screen of a vehicle. To add or edit fault information for a vehicle: In the Vehicle column of

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Add or edit insurance information

When you add the vehicle of a third-party claimant, you can add or edit the insurance information for that vehicle in the Vehicle Details screen. To add or edit the Insurance Information table: In the Vehicle column of the Vehicles table, select the third-party vehicle you want to add insurance information

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Edit vehicle information

You can edit vehicle information for a vehicle listed on a policy and for new vehicles added to a claim by accessing the Vehicle Details screen. To edit vehicle information: In the Vehicle column of the Vehicles table, select the vehicle you want to edit the vehicle information for. The Vehicle

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Access the Vehicle Details screen

The Vehicle Details screen consists of various tables related to a specific vehicle, such as Vehicle Information, Vehicle Occupants, Insurance Information, Damage Information, and Fault. To access the Vehicle Details screen, from the Vehicle column of the Vehicles table, select the vehicle link, or the Year/Make/Model, of the vehicle you

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Add vehicle

Vehicles added during the FNOL are automatically populated into the Vehicles screen. However, you may need to add another vehicle to the claim. To do that, select the + Add Vehicle button. Note: Once you add a vehicle to a claim, you can’t delete it from the claim. When you

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Vehicles overview

Vehicles can be added and managed within the Vehicles screen of a claim. Vehicles added during the FNOL automatically populate the Vehicles screen. You can also add additional insured vehicles, unlisted vehicles of the insured, and vehicles belonging to the claimant.   Vehicles table Use Figure 1 as a guide

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Retrieve and display claims and statuses and update claim status

BriteClaims enables organizations to manage the full life cycle of property and casualty (P&C) insurance claims from first notice of loss (FNOL) to settlement. BriteClaims’ features allow you to: Manage claims at the claim or exposure file level. Manage parties, including associated party and vendor management workflows. Create and manage

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Delete a risk type calculation

If you no longer need a risk type calculation, you can delete it. Warning: Make sure you understand the effects of deleting the calculation before proceeding. To delete a risk type calculation: In the BriteCore menu, select Lines. In the Lines of Business list, select the applicable line of business. On the Line Overview screen,

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Delete a risk type data field

If you no longer need a risk type data field, you can delete it. Warning: Make sure you understand the effects of deleting the data field before proceeding. To delete a risk type data field: In the BriteCore menu, select Lines. In the Lines of Business list, select the applicable line of business. On

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Edit a risk type data field

After you add a data field to a risk type, you can go back and edit it. To edit a risk type data field: In the BriteCore menu, select Lines. In the Lines of Business list, select the applicable line of business. On the Line Overview screen, in the Products menu, navigate to and

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Edit a risk type calculation

After you add a calculation to a risk type, you can go back and edit it. Warning: Shared calculations might be used in other places such as data fields, rate tables, and items, so make sure you understand the effects before changing the calculation. To edit a risk type calculation:

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Add a calculation to a risk type

In Lines, you can add a calculation to a risk type. Calculations in a risk type are shared calculations. Note: Shared calculations are available everywhere, meaning they can be used in data fields, rate tables, and items. To add a calculation to a risk type: In the BriteCore menu, select Lines.

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Add a data field to a risk type

In Lines, you can add a data field to a new or existing risk type. When adding a data field to a risk type, you can choose to use a preformatted data field or create a custom data field. Add a preformatted data field When adding a data field to

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Risk type data fields

In Lines, you can add data fields to new or existing risk types. There are six different types of data fields, and each type has different configuration options. BriteCore comes with a list of preformatted data fields to help you quickly and easily add data types to a risk type.

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Delete a risk type

If you no longer need a risk type, you can delete it. To delete a risk type: In the BriteCore menu, select Lines. In the Lines of Business list, select the applicable line of business. On the Line Overview screen, in the Products menu, navigate to and select the product with the risk type

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Copy a risk type

If you want to add a risk type that is similar to an existing risk type, you can copy the risk type, make the necessary changes, and then add the new risk type. To copy a risk type: In the BriteCore menu, select Lines. In the Lines of Business list, select the applicable

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Edit a risk name template

A risk name template allows you to define how a risk type is labeled in a rate preview and quote. Example: For the risk type Driver, you can edit the risk name template so each driver has a specific label each time they appear in a rate preview or quote,

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Edit a risk type

Once you add a risk type, you can go back and edit its Reference Name, Description, and Risk Name Template. Note: You can only edit the Reference Name of a parent product such as Countrywide. You can’t edit the Reference Name of child or grandchild products. To edit a risk type: In the BriteCore

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Add nested risk types

Nested risk types are based on a parent-child relationship, but in Lines, nested risk types create a non-inherited hierarchy, meaning the child is only associated with the parent and doesn’t inherit any data or properties from the parent. Example: If Violations (child risk type) is nested under Driver (parent risk

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Set up claim permissions

You can set up permissions to limit access to pages and functions within BriteCore by going to Settings > System Wide > Permissions. Administrators, agents, and claims adjusters may have access to different pages and functions. For example, an agent may not have access to the Contacts module, but may

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Add an Involved or Associated party

Involved and Associated Parties is the first section displayed on the Parties screen. Involved parties are the parties directly involved in the loss, such as the owner of an involved vehicle, the driver or passenger of an involved vehicle, the owner of damaged property, and pedestrians. Associated parties are non-involved

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Edit loss or injury from an exposure

As additional information is collected, the loss or injury may need to be updated. You can edit a loss or injury from an exposure. To edit the loss or injury from an exposure, access the desired claim, and: Select the Exposures tab to open the Exposures screen. Select the caret

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Assign claims adjuster to the exposure

In addition to assigning a primary claims adjuster to a claim, you can assign claims adjusters to the exposure. If a primary claims adjuster is assigned to a claim before you add exposures to the claim, when you add exposures, the exposure level claims adjuster will default to the primary

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Make a payment from exposure file’s Accounting screen

You can issue payments on a claim from the exposure file’s Accounting screen. To issue a payment, reserves must first be set. See Set reserves from exposure. The amount of payment can’t exceed the remaining reserve amount. Payment workflow On the exposure Accounting screen, when you select the Make Payment button,

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Add and configure roles

In BriteClaims, parties and roles are connected. When you add a party to a claim in the Parties screen, you will be prompted to select a role for the party. When you add a party to a claim in the Details, Injuries, Vehicles, or Damaged Properties screens, you will first

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Set reserves from exposure

In personal auto claims, there are Standard reserves and Recovery reserves. Standard reserves are configurable and can consist of Loss and Expense reserves. Recovery reserves are also configurable and can consist of Reinsurance, Subrogation, and Salvage. To set reserves, access the desired exposure, navigate to the Exposure Accounting screen, and:

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View the exposure file’s Accounting screen

You can access the exposure file Accounting screen from the Exposures screen. You can also access the exposure file’s Accounting screen from the claim file’s Accounting screen, see Access accounting information for an exposure. You can manage reserves, payments, and recoveries for an exposure in the exposure file’s Accounting screen, which

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View loss or injury from an exposure

Depending on the loss/injury type, you can access the Vehicle Details, Injury Details, or Damaged Property Details screens from an exposure. In these screens, you can view detailed information about the type of loss/injury that occurred. To view the loss or injury from an exposure, access the desired claim, then:

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View coverage from an exposure

An exposure is a combination of a claimant, risk, and coverage. From the Exposures screen, you can view the coverage associated with the exposure. To view the coverages from the Exposures screen, access the claim you want to view coverages for, and: Select the Exposures tab to open the Exposures

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Close exposure

You can manage a claim from the exposure level. When you are ready to close the claim, you must ensure that all exposures on the claim are also closed. The set reserves for an exposure must be at $0 to close the exposure, and if they aren’t you will be

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Remove an exposure

If an error is made while creating an exposure—for example, the combination of risk, claimant, and coverage is incorrect—a claims adjuster must correct the mistake. If no financial information exists for the exposure that was created incorrectly, you can remove the exposure. Note: Exposures continue to be tracked in the

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Add an exposure

An exposure is the combination of a claimant, risk, and coverage. You can add exposures to claims when the claim status is New, Open, or Reopen. Exposure filters Exposures are associated with claimants or involved parties and are filtered based on associated risk and associated role. When you add an

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Exposures overview

Claims can be managed at the claim file and at the exposure level file. When a loss occurs, the exposure is the combination of the claimant, the coverage being claimed against, and the risk or injury that needs to be restored or healed for either the insured (the first-party claimant)

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Add products to a hierarchy

A product hierarchy is based on parent-child relationships, meaning the child inherits data and properties from the parent. Example: If Missouri (child product) is nested under Countrywide (parent product), then changing data in Countrywide will automatically change data in Missouri. You can also build out a product hierarchy by adding

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Commission rate adjustment

With the commission rate adjustment feature, you can increase or decrease an agent’s current commission rate by up to 100%. This feature relies on the configuration of rules that determine how commissions will be tailored for your company.

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Endorse, renew, cancel and reinstate your policy

The create and bind a quote tutorial walks you through the inception of a policy in BriteCore. It also describes how different services in BriteCore work together in creating a new policy. In Retrieve and display policy information, we cover more information on how policies are managed in BriteCore. The

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Add a role

In Access, administrators can add roles and set parameters around what each role can access. To add a role: In the BriteCore menu, select Access. On the Roles screen, select Add New Role. On the Access Role Setup screen, complete the following steps: In the Name box, type the name

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Delete a role

In Access, administrators can delete a role, which will remove the role’s access from the assigned groups and users. To delete a role: In the BriteCore menu, select Access. On the Roles screen, in the Roles list, navigate to and select the role you want to edit. On the Access

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Edit a role

In Access, administrators can edit a role to change what the assigned groups and users can access. To edit a role: In the BriteCore menu, select Access. On the Roles screen, in the Roles list, navigate to and select the role you want to edit. On the Access Role Setup

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Test a role

Once you create a role in Access, you can test the role to ensure the access is set up properly. To test a role: On the top-right of the screen, select your profile icon. In the profile dropdown, below your name and email address, select the role switcher. In the

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Assign roles to System Access Policies

In Access, administrators can assign roles to System Access Policies. To assign roles to System Access Policies: In the BriteCore menu, select Access. On the Roles screen, in the Access menu, select System Policies. On the System Access Policies screen, in the Policy list, navigate to and select the policy you want

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Create and manage deliverables

BriteCore’s document functionality manages deliverables—documents that are generated as a part of the quote/policy/claim lifecycle. BriteCore has standard deliverables that a carrier can use and then add their logo and other carrier-specific fields to. Documents are static rendered files, typically delivered in PDF format, though other formats, such as HTML

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Contact Support

For troubleshooting, questions, or configuration change requests, contact 888-BRTCORE or customerservice@britecore.com.

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Retrieve and display policy information

BriteCore offers a policy administration system used to execute core processes like rating, underwriting, binding, issuing, endorsing, canceling/rescinding cancellation, reinstating, and renewing policies. It is the system of record for all policies written by an insurance carrier. The BritePolicies API allows you to track the state of a policy and

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Send commission statements

Commission statements are generated at the beginning of each month and capture the commission earned for the previous month’s business. Commission statements can be sent electronically or by mail. Send commission statements electronically Prerequisite Before sending a commission statement electronically, you must ensure the agency is set up to receive

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Process pending commissions

Commission is the compensation due to an agent or agency in exchange for the development of new business or maintenance of existing business. You can process monthly commissions and contingent commissions in the Pending Commission Payments screen of the Policies module. Note: Contingent commissions are commissions paid by an insurance

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Commissions overview

Commission is the compensation due to an agent or agency in exchange for the development of new business or maintenance of existing business. A commission can be paid in one of two ways: Paid on written premium. Paid on paid premium. In BriteCore, commissions management is interwoven through various modules:

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Customize quoting wizards

BriteCore uses quote flows to offer customizable quoting wizards for personal auto lines of business. Work with your implementation team to review all customization options and design your quoting wizard. Below is an overview of the components you can customize. You can customize the following components of the quoting wizard:

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Perform underwriting reviews for quotes

A quote will need to be reviewed by an underwriter if it doesn’t meet the criteria for approval by straight-through processing (STP). To review a quote: Select Policies and Quotes. In the Policies menu, select Underwriter Queue. Select a quote with the In Review status to open it. Using the

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