Reinstate policies

You can reinstate canceled or expired policies. There are several reasons you may want to reinstate policy coverage. For example, policy coverage may be reinstated if a policy was canceled for non-payment of premium and the insured paid their outstanding debts. The policy may also be reinstated if it was canceled for underwriting issues and the underwriting issues have been resolved.

Reinstatement reasons can be configured on the Reinstatement tab of the Policy Lifecycle settings dialog box.

Note: You must have the Allow expired policies to be reinstated setting enabled to reinstate expired policies.

To reinstate the policy:

  1. Select Policies.
  2. On the Policies List screen, select a policy number to open a policy.
  3. Select Reinstate Policy to open the Reinstate Policy dialog box.
  4. Select if you want to assess the reinstatement fee due with the next bill, assess the reinstatement fee due immediately, or waive the reinstatement fee.
  5. In the Reinstatement Reason box, type the reason you are reinstating the policy.
  6. Select OK.