BriteCore staff can remove a user from Zendesk ticket access.
To remove a user from Zendesk ticket access:
- In the BriteCore menu, select Contacts.
- On the Contacts screen, in the Search box, type the name of the appropriate contact, and then press Enter/Return on your keyboard or select Go.
- On the Information screen, in the Login Information section, in the Zendesk Email box, delete the email address.
- Select Save.