With the require-claim-addtl-info advanced setting, you can require that the Additional Information section on the File a Claim screen is completed when an Agent or Agency submits a claim.
This setting requires True and False buttons.
By default, require-claim-addtl-info is set to False, so BriteCore doesn’t require the Additional Information section to be completed when an Agent or Agency submits a claim.
Changing the default
To change the default, navigate to Settings > Advanced and search for require-claim-addtl-info. Change the setting to True, and BriteCore will require that the Additional Information section be completed before an Agent or Agency submits a claim.