Gen 3


Reset a user’s password

When a user forgets their password, they have two options:

  • Automated password recovery: Provide a verified email or phone number to reset the password.
  • Manual password recovery: Contact an administrator to manually reset the password. BriteCore will send an invitation to the user with a temporary password.

To reset a user’s password:

  1. On the BriteCore sidebar, select Manage Users
  2. In the Search box, type the user’s name.
  3. On the row containing the user’s name, select … Actions
  4. Select Reset password(s)
  5. Select Reset in the dialog box.

BriteCore will send the email and temporary password to the user.