Send broadcast messages to all users with an unconfirmed email with BriteApps

You can send a broadcast message to all users with an unconfirmed email with BriteApps.

To send a broadcast message to all users with an unconfirmed email:

  1. On the User Messages dashboard, select Create Broadcast Message.
  2. In the Broadcast Message dropdown list, select All users with an unconfirmed email. The number of users selected displays next to the field.
  3. Type a Broadcast Name. This is optional.
  4. Under Choose the channels to deliver this message, select one or more of the following options:
    • Message center: Send the message to the Insured portal.
    • Push: Send a notification to the enrolled user’s phone. For push notifications to work, the enrolled user has to turn on notifications on their phone.
    • Email: Send the message via email.
  5. To choose a future date and time when the message should be delivered, select Send at a specific date/time.

    Note: Messages will be sent during the next processing window, which may not align exactly with the time selected. This is optional. To schedule a specific date/time delivery:

    1. In the Choose the future date and time when the message should be delivered: box, select a date on the date picker calendar.
    2. Select a delivery time on top of the date picker calendar.
    3. To commit your selection and close the picker, select OK, press Enter/Return, or select outside of the date picker calendar.
  6. To choose the date and time when the message will automatically be dismissed from the Message Center, select Dismiss date/time.

    Note: This applies only to messages in the Message Center within the Insured Portal. Messages will be deleted during the next processing window, which may not align exactly with the time selected. is optional.

    1. In the Choose the date and time when the message will automatically be dismissed from the Message Center box, select a date on the date picker calendar.
    2. Select a delivery time on top of the date picker calendar.
    3. To commit your selection and close the picker, select OK, press Enter/Return, or select outside of the date picker calendar.
  7. Select Send.
  8. On the Broadcast Message dialog box, select Send again to confirm.

A confirmation dialog box will appear, stating Success The message(s) will be delivered soon. A message will go out to all users with an unconfirmed email containing a unique link to confirm their email.