The default behavior for Accounts Receivable always shows Total Paid to Date as a positive balance. In the rare event of a refund larger than what has been paid on the policy, BriteCore has a setting that will show the accurate Actual Paid to Date to reflect negative numbers.
- Navigate to Settings > Advanced.
- Search: actual_paid_to_date.
- Select True.
Note: This is the recommended setting to accurately reflect the total payments for the term.