Set up printing emails for auditing

You can set up emails to audit print jobs and notify agencies of what has printed.

There are a few different types of emails you can configure and send:

  • Titanium Blizzard
    • Print Job Complete email
  • BriteCore
    • Administrative Files That Printed For Insurance Company email (Print Hawk report)
    • Agency New Documents Available email

Titanium Blizzard

Print Job Complete email

You can configure the Print Job Complete email, which contains the details of a print job and the files that were printed.

To configure the Print Job Complete email:

  1. Open Titanium Blizzard.
  2. In the Titanium Blizzard Menu, select Configuration.
  3. At the bottom of the screen, in the Send Print Emails To section, you can add email addresses (separated by commas).
  4. When you’re finished adding email addresses, select Save and Close.


Figure 1: Example of the Configuration screen.

BriteCore

BriteCore has two printing emails for auditing:

  • Administrative email: Files That Printed For Insurance Company email (Print Hawk report)
  • Agency email: New Documents Available email

Administrative email

In BriteCore, you can configure the Files That Printed For Insurance Company email (Print Hawk report).

The Files That Printed For Insurance Company email is:

  • A detailed list of all the documents that were printed overnight.
  • Automatically sent overnight to the identified email address(es).
  • A match to the TB email with the exception of forms, which appear on the TB report.

To identify recipients of the Files That Printed For Insurance Company email (Print Hawk report):

  1. In the BriteCore menu, select Settings.
  2. In the Settings menu, select System Wide, and then select Administrative Alerts.
  3. On the Administrative Alerts screen, in the Processing section, in the Print Audit box, type the email addresses you want to add (separated by commas).
  4. When you’re finished adding email addresses, select Save.


Figure 2: Example of a Files That Printed For Insurance Company email.

Agency email

In BriteCore, you can configure the New Documents Available email.

The New Documents Available email is:

  • A detailed list of all the agency’s documents that were printed overnight.
  • Automatically sent overnight to the identified email address(es).

To identify the agency’s email address:

  1. In the BriteCore menu, select Contacts.
  2. On the Contacts List screen, in the Search box, type the name of the agency, and then select Go.
  3. In the results list, select the applicable agency.
  4. In the contact information box, next to Email, view the agency’s email addresses.

To select an email address to receive notices:

  1. In the BriteCore menu, select Contacts.
  2. On the Contacts List screen, in the Search box, type the name of the agency, and then select Go.
  3. In the results list, select the applicable agency.
  4. In the Role section, under Notices, complete the following steps:
    1. Select Accept Policy Documents Electronically.
    2. Select Send Daily “Print List” Email.
    3. In the Email Address to Use dropdown list, select the applicable email address.
  5. At the bottom of the screen, select Save.


Figure 3: Example of a New Documents Available email.