When using slashes in phrases, file paths, and URLs:
Don’t place spaces around a slash.
Incorrect: Policies / Claims
Capitalize the word after the slash if the word before the slash is capitalized. For example, if country/region is used as a label in a form, capitalize it as Country/Region.
Don’t use a slash as a substitute for or, like product/service. If the UI uses a slash in this way, follow the interface in describing the label, but use or to describe the action in text.