The next step in the FNOL process is to add injuries. In the FNOL’s Injuries screen, you can add injuries and add and edit the Injury & Severity section.
Note: In Step 4 – Vehicles, when a party is added to a vehicle as the Driver or Passenger, the + Add Injury link displays. If you add an injured party in Step 4 – Vehicles, the injured party will automatically populate in the Step 7 – Injuries screen.
To add injuries:
- Select + Add Injury. The Add Injury dialog box will open.
- From the Select Injury Party dropdown list, select the party associated with the FNOL that was injured.
- From the Injury Type dropdown list, select the injury type. You can select only one type of injury.
- From the Body Part(s) Injured dropdown list, select the body part(s) impacted by this injury. You can select more than one option.
- In the Injury Description Narrative box, type a description of the injury that occurred.
- For the question Was party transported to hospital from scene?, select Yes or No.
- For the question Head Injury, select Yes or No.
- For the question Loss of Limb, select Yes or No.
- For the question Loss of Consciousness, select Yes or No.
- For the question Fatality, select Yes or No.
- In the Describe any current medical conditions box, type current medical conditions of the injured party.
- For the question Did the party have prior injuries?, select Yes or No.
- In the Description of Previous Injuries box, type a description of previous injuries.
- For the question Medicare eligible?, select Yes or No.
- In the HICN box, type the health insurance care number.
- When you’re finished adding the injury, select Save.
Note: When answering the Yes/No questions, if the answer is unknown, don’t select Yes or No. No response indicates the answer is unknown.
To add or edit the Injury & Severity:
- In the Add any injuries table, select the row of the injured party you want to add or edit information for. The injury tree will open and display the Injury & Severity section.
- Select Edit in the Injury & Severity section. The Edit Injury & Severity dialog box will open.
- Use the steps above to edit the Injury & Severity section.
Usage consideration
When you add information to the FNOL’s Injuries screen, it will populate in the Injuries, Injury Details, and Vehicles screens of the claim file.