StoneRiver FAQs

If you have questions about the StoneRiver integration, check out the following StoneRiver FAQs:

Does the check number export back to BriteCore?

Since the integration currently works in only one direction, the check number doesn’t export back to BriteCore.

Note: You can record the check number by adding it to the individual policy’s Notes section.

When does a transaction appear in a file?

A transaction appears in a file when:

REFYYYYMMDD.txt for return premiums:

  • Payment must not be selected as “ignored” (database).
  • Payment must not have been canceled.
  • Payment must not have been transferred.
  • Payment amount must be greater than $0.
  • Return premium’s date must either be today or in the past.
  • Future return premium amounts are not selected.
  • Payment must not have been previously exported.

CLMYYYYMMDD.txt for claim payments:

  • Payment must have a positive amount.
  • Payment must have payees associated with it.
  • Payment must not have been previously exported.
  • The claim corresponding to the payment must have associated perils.

COMYYYYMMDD.txt for commission payments:

  • Payment amount must be greater than $0.
  • Payment must not be an electronic payment.
  • Payment must not have been previously exported.