Step 8 – Submit claim

When you’re finished adding information in the Injuries screen, you have completed the FNOL process. If you’re satisfied with the entries you made throughout the FNOL process, navigate to the bottom of the Injuries screen and select Submit. You will be directed to the Claim Submitted screen and the following message will appear:

The Claim number is: <Claim number>

A confirmation has been sent to the reporter, the insured and the insured’s agent.

From the Claim Submitted screen, you can select Continue to Claim Assignment or File Another Claim. If you select Continue to Claim Assignment, you will be directed to the Assign Adjuster screen. See Assign Adjuster overview. If you select File Another Claim, you will return to the FNOL Drafts screen. See FNOL Drafts overview.