Settings

Settings

Suppress claim status adjuster email

Claims

Purpose

With the suppress_claim_status_adjuster_email advanced setting, you can disable the automatic emails sent to claims adjusters when the claim status is changed.

Requirements

This setting requires True and False buttons.

Setting default

By default, suppress_claim_status_adjuster_email is False, so an email will be sent automatically to claims adjusters when the claim status is changed.

Changing the default

To change the default, navigate to Settings > Advanced and search for suppress_claim_status_adjuster_email. Change the status to True to disable the automatic emails sent to claims adjusters when the claim status is changed.

Adoption considerations

This setting conflicts with the Disable Claims Emails setting in Settings > Modules > Claims. If the Disable Claims Emails setting is enabled, then BriteCore won’t send any claims emails, even the Claim Status email. If the advanced setting suppress_claim_status_adjuster_email is set to False, and the Disable Claims Emails setting is enabled, the automatic emails won’t be sent.

Additional topics

  • Suppress claim status supervisor email
  • Disable Claims Emails