You can track dual masthead claims within a claim’s Information screen. Dual masthead claims are claims filed on dual masthead policies. A dual masthead policy is a policy that has two insurance companies listed on the declaration. Dual masthead policies allow for insurance companies to sell coverages that they don’t typically support by combining insurance from two separate companies on one policy. For example, an insured wants to purchase both Theft coverage and Personal Liability coverage. Insurer A sells Theft coverage, but doesn’t sell Personal Liability coverage. Insurer B sells Personal Liability coverage, but doesn’t sell Theft coverage. Insurer A and Insurer B combine their insurance on one policy for the insurer, forming a dual masthead policy. If a claim is filed on this policy, it becomes a dual masthead claim.
To track dual masthead claims, access the desired claim and:
- Navigate to the Options section of the Information screen.
- Select the checkbox This claim is a Dual Masthead claim.
Note: When you select this checkbox, the claim will be excluded from ISO, APLUS, and MCAS reporting.
When you change the status of the claim to dual masthead claim or from dual masthead claim, BriteCore automatically generates a note in the claim’s Notes screen, titled Edited Claim Masthead Setting.
If you don’t want to track dual masthead claims, you can hide the This claim is a Dual Masthead claim by changing the advanced setting limit_dual_masthead_visibility to True.
Note: The appearance of this checkbox is determined by the advanced setting limit_dual_masthead_visibility. If this advanced setting is set to True, the This claim is a Dual Masthead claim checkbox won’t appear. If this advanced setting is set to False, the checkbox will appear.