The User Actions dashboard allows you to view all actions performed by an Insured in the Policyholder portal.
To access the User Actions dashboard:
- Log in to the Provider Administrator portal.
- Select tile.
- Select User Actions on the sidebar.
In the User Actions dashboard, you can:
- View all user actions.
- Download User Actions
- View additional details on each user action.
- Filter user actions by date range, Insured and/or action.
- Sort user actions by username or date/timestamp columns.
Table 1 shows a sample of the user actions visible to the Provider administrator.
Table 1: Sample user actions.
|User Action||Action Logged|
Deleted a claim photo
User deleted claim photo.
Uploaded a claim photo
User uploaded a photo to an existing claim and updated the claim.
Updated contact photo
User updated and saved a contact photo.
Uploaded a contact photo
User uploaded and saved a contact photo.
Filed a claim
User created and submitted a claim.
Added a bank account payment method
User added and saved a bank account payment method.
Added a credit card payment menthod
User added and saved a credit card payment method.
Made a payment
User made a payment.
Deleted a payment method
User deleted a payment method.
Changed payment plan
User changed the payment plan.
Downloaded E-Delivery report
User downloaded the E-Delivery report.
Uploaded a property photo
User uploaded and saved a property photo.
Deleted a property photo
User deleted a property photo.