Gen 3


Verify a user’s phone number or email address

To enable multi-factor authentication (MFA) using text messages or email, a user must have a verified phone number or email address.

While a user can verify their own phone number or email address, as an administrator, you also can verify the phone number or email address of any user.  

To verify a user’s email address or phone number:

  1. On the BriteCore sidebar, select Manage Users
  2. In the Search box, type the user’s name.
  3. Select the name of the user to open the Edit User screen.
  4. Next to Email or Phone Number, select verify now.
  5. Select Save changes.