View additional details of user messages

In the User Messages dashboard, you can view more details associated with each message.

To view additional details of a user message:

  1. Go to the User Messages dashboard.
  2. Scroll to a message.
  3. At the end of the row, select the arrow icon to view additional details.

The additional details displayed depend on the message channel selected. The details include:

  • Message content for all messages.
  • Email content for emails. Hover on the envelope icon to view the content.
  • Seen at: Time and date stamp for push notification.
  • Dismissed at: Time and date stamp for when the message was dismissed in the Message Center.