Gen 3


View email events

In the Emails dashboard, you can view all email events triggered in the Policyholder portal with the relevant details associated with each.

To view Email events:

  1. Go to the Emails dashboard.
  2. Scroll to view email events and details.

The Emails dashboard contains several columns, summarized in Table 1:

Table 1: Emails dashboard columns.

Column Description
Email Description

Description of email


Type of email sent:

  • Insured
  • Agent
  • Agency
  • Other
Insured name
Event Date
Time and date the email was sent. Date format is MM/DD/YYYY. Time format is HH:MM:SS AM/PM.
The last column shows the number of emails sent. Click the Email button to view details associated with each email event triggered.