Void refund payments

Policies

Purpose

With the void_refund_payments advanced setting, you can display or hide the Void button on return premium entries in the Account History table on the Accounts Receivable screen. If the Void button is displayed, staff can void a return premium payment. If the Void button is hidden, staff can’t void a return premium payment.

Requirements

This setting requires True and False buttons.

Setting default

By default, void_refund_payments is set to True, so the Void button is displayed on Return Premium entries in the Account History table on the Accounts Receivable screen.

Changing the default

To change the default, navigate to Settings > Advanced. In the Search for a Setting box, type void_refund_payments and select Search or press Enter/Return on your keyboard. Change the advanced setting from True to False. The Void button will be removed from the Return Premium entry in the Account History table on the Accounts Receivable screen.

Considerations

Important: When the void_refund_payments advanced setting is set to True, the Void button will appear only on a return premium entry where the return premium has already been exported. If there is a return premium entry and the return premium is still in the Return Premium Queue, then the Void button won’t display.