Fees are assessed for various reasons, such as non-payment of premium, non-sufficient funds, endorsement, or policy reinstatement. To waive system fees from the Accounts Receivable screen:
- Select Policies and Quotes in the BriteCore menu.
- On the Policies List screen, select an active policy to open it.
- Select Accounts Receivable.
- In the Account History table, select the gray arrow to the left of an invoice to open the invoice Details.
- Select Waive System Fees.
- In the Confirm dialog box, select Yes.