Waive system fees

Fees are assessed for various reasons, such as non-payment of premium, non-sufficient funds, endorsement, or policy reinstatement. To waive system fees from the Accounts Receivable screen:

  1. Select Policies and Quotes in the BriteCore menu.
  2. On the Policies List screen, select an active policy to open it.
  3. Select Accounts Receivable.
  4. In the Account History table, select the gray arrow to the left of an invoice to open the invoice Details.
  5. Select Waive System Fees.
  6. In the Confirm dialog box, select Yes.