WordPress: The Doc Team’s publishing solution

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Problems we had to solve

We had several problems to solve:

  • Move documentation off the BriteWiki.
  • Find an online publishing solution to fit our needs.
  • Migrate content to a new platform while creating new content.
  • Integrate the new site with other BriteCore sites.

Table 1: Platform solutions.

Needed an online publishing solution to replace the BriteWikiGitHub & VuePress• Added a lot of steps to our publishing workflow in Google docs
• Required an engineer to publish content
• Uploaded content and edits very slowly
• Slowed publishing time (2-5 days)
• Limited our ability to format content
• Required manual link changing to move content
Needed an online publishing solution to replace GitHub & VuePressWordPress • Reduced steps to publish content
• Increased publishing time and output
• Opened up workflow options
• Allowed writers to publish and edit content on the fly
• Freed us to format content to accommodate our readers
• Provided a permalink structure

Lessons along the way

We’ve realized we have to:

  • Recognize and address our unique needs.
  • Put end-users’ needs above our convenience.
  • Build the site so we can:
    • Efficiently publish.
    • Simply scale.
    • Quickly pivot.
    • Easily maintain. 

Value we've gained

Publishing tools leads to efficient publishing

Publishing tools allow writers to:

  • Self publish content.
  • Publish and update from Google Docs. 
  • Spend more time writing. 

Figure 1: Publishing content to the site from Google docs.

  • Quickly and easily edit.
  • Collaborate directly on the site through editorial comments and replies.
  • Track and compare changes.

Figure 2: Editing and collaborating in WordPress.

Templates make scaling simple, pivoting quick, and maintaining easy

Templates allow us to:

  • Apply global changes quickly.
  • Customize pages based on any variable.
  • Duplicate structures.
  • Prevent errors.
  • Maintain consistency.
  • Save time.
  • Adapt to changes. 
  • Make changes from the post.
  • Use dynamic content.

Figure 3: Using Advanced Custom Fields to add content to templates.

We can can do a lot with Elementor’s template builder:

  • Save page templates.
  • Save section templates.
  • Drag and drop UI elements. 

Figure 4: Elementor page and section templates.

We can add saved templates (page or section) to any page on the site.

Figure 5: My Templates library.

Site stats

Analytic tools allow us to track almost any site stats we want.

Figures 3, 4, 5: Easy access to site stats in WordPress.

Plan for the future

After learning several lessons along the way, we are making changes for the future.

We’re working to:

  • Streamline our templates for simplicity.
  • Divide responsibilities to increase efficiency.
  • Implement naming conventions for consistency.
  • Build processes to improve site maintenance.

Internal and external benefits

We’re making changes and adding new content to bring a robust knowledge base for BriteCore employees and clients.

We want readers to:

  • Easily find what they need.
  • Quickly solve their problems.
  • Learn more about BriteCore.
  • Leave happy and wanting to return. 

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