The agent-welcome-text and britecore-welcome-text settings allow administrators to customize the appearance and content of welcome pages, enabling personalized branding and functionality for agents and admin users.
Steps to Enable and Customize the Welcome Text:
-
Log in as an Admin and navigate to Settings >> advanced.
-
Locate the agent-welcome-text or britecore-welcome-text setting.
-
Click the Edit HTML button for the desired setting.
-
Customize the HTML to modify:
- Logo: Change the image source to use a custom logo.
- Message: Update the welcome message displayed on the page.
- Buttons:
- Add, remove, or rename buttons.
- Update the URLs linked to buttons.
- Alignment: Adjust the alignment of elements like the logo, message, and buttons.
-
Save the changes and refresh the welcome page to view updates.
How It Works:
- The agent-welcome-text setting customizes the welcome page displayed to agents.
- The britecore-welcome-text setting customizes the general welcome page for admin users.
- Both settings allow full HTML editing for maximum flexibility in design and functionality.
- If the settings are left unchanged, the default BriteCore welcome content and layout will be used.