New Features and Enhancements
Asynchronous Document Generation for Policy Submissions (BC-22645)
BriteCore updated the policy submission process to generate declaration documents asynchronously for applications approved through straight-through processing (STP). Agents are no longer blocked by a submission modal during document generation; instead, the interface updates progressively as documents are produced in the background. This reduces user-perceived submission time and resolves timeout-related failures that could leave policies without attached documents.
Create Task Effect for Underwriting Rules (BC-22635)
BriteCore added a new Create Task effect to underwriting rules. Administrators can now configure rules to automatically generate policy tasks when a rule condition is met, including specifying task priority and the number of days until the task is due. This allows underwriting teams to automate follow-up workflows without requiring manual task creation after each rule evaluation.
Additional Information Field Available in New Claims Experience (BC-22177)
The Additional Information field is now available in the new claims experience during First Notice of Loss entry. Previously available only in the legacy claims experience, this field allows agents to capture key contact details for the insured that outside claims adjusters rely on to initiate contact. Information entered in this field now appears in its expected location rather than only in the claim Notes section.
Settings to Control Loss and Claimant Association in Exposure Creation (BC-17611)
BriteCore added two new settings under Settings > Modules > Claims that control the visibility of the Loss and Claimant fields during exposure creation. Administrators can toggle either field off to prevent users from associating losses or claimants with exposures, accommodating business rules that do not require these associations. Both settings are enabled by default, preserving existing behavior.
Configurable Maximum Number of Loss Causes Per Claim (BC-17599)
BriteCore added a new configurable setting under Settings > Modules > Claims that allows system administrators to limit the number of loss causes that can be attributed to a single claim. When the configured limit is reached, the system blocks additional loss causes from being added and displays a validation message. The setting defaults to no limit, preserving existing behavior.
State-Based Convenience Fee Configuration and Debit Card Fee Control Available (BC-20434)
BriteCore expanded the payments convenience fee advanced settings to support state-specific fee configuration and introduced a new setting that controls whether convenience fees apply to debit card payments. Administrators can now define a global convenience fee and disclosure message, with optional per-state overrides; when a payment is initiated, the system applies the fee configured for the insured's state, falls back to the global fee if no state-specific configuration exists, and applies no fee if neither is configured. Payment screens now display pricing and legal disclosure language appropriate to the insured's state and payment method, with the display format adjusting based on whether fees apply to debit cards, credit cards, or neither. The updated fee logic applies consistently across the Admin Payment screen and the Secure Online Payment page, and a checkbox to save payment method details for future use is now available when processing payments on the Admin Payment page.
Bug Fixes
Recurring Billing Dropdown Includes Current Named Insured During Endorsement (BC-22603)
BriteCore resolved an issue that prevented users from committing endorsements on policies in which the recurring billing schedule referenced a contact no longer associated with the policy. Previously, the named insured on the policy did not appear in the recurring billing dropdown, preventing users from updating the billing configuration and completing the endorsement. The named insured on the policy is now correctly listed in the dropdown, allowing users to select the appropriate contact and successfully commit the endorsement.
Category Deletion from Policy Type Items Works Correctly (BC-22540)
BriteCore resolved an issue where users were unable to delete a category from a policy type item when an evaluation table was present in the rate chain. Categories can now be deleted successfully in all configurations.
Report SFTP Delivery Settings Preserved During Edits (BC-22498)
BriteCore resolved an issue in which the SFTP delivery configuration for a report was cleared each time the report was edited in the SQL Editor. Report SFTP settings are now preserved when editing, eliminating the need to re-enter delivery details after each change.
Claims Attachments Page Loading Correctly (BC-22768)
BriteCore resolved an issue in which the claims attachments page failed to load, displaying a blank screen due to a missing component registration introduced by a recent update. The page now loads correctly in all configurations.
Quote Wizard Rating Errors Resolved for Certain Configurations (BC-22626)
BriteCore resolved an issue where the quote wizard displayed rating errors for certain policy configurations involving TigerCQ rules. Quotes now rate correctly in the wizard experience when TigerCQ override settings are applied.
Contact Phone Update No Longer Causes Database Errors (BC-22610)
BriteCore resolved an issue where updating a contact phone list caused a database constraint error when the submitted list did not include the current primary phone. The system now correctly updates the primary phone reference before removing the associated record, preventing the error.
Nightly Processing Stripe Payment Failures Resolved (BC-22547, BC-22555)
BriteCore resolved an issue in which a third party's temporary infrastructure outage caused some Stripe payments processed during nightly processing to remain in a pending state and incorrectly trigger non-pay notices for affected policies. BriteCore improved payment recovery logic to ensure the system can properly synchronize payment records once processing resumes.
IVANS DBCS Commission File Auto-Generation Restored (BC-21742)
BriteCore resolved an issue in which the IVANS DBCS commission file was not automatically generated at the end of the month, requiring manual intervention to produce it each month. The scheduled generation now runs reliably at the end of the month.