The Agent Portal settings allow you to manage payment and billing requirements for a policy:
- Specify the payment amount required to accompany an application upon submission.
- Enable exclusions.
- Designate the auto-payment authorization form.
If payment is required to accompany submitted applications, then the payment must be an electronic payment (CC or ACH), unless an exclusion is enabled.
Note: To accept electronic payment methods, you must integrate with an electronic payment vendor. For more information, see Integrations documentation.
To configure payment settings for application submission:
- In BriteCore, select Settings.
- On the Settings screen, select Modules > Agent Portal > Payment.
- Under To submit a policy application, the insured must submit, select one of the following:
- No payment
- If you select this, no payment will be required upon submission of a policy application.
- The first installment of the chosen billing schedule
- If you select this, the first installment will be due when a policy application is submitted.
- <Rate of term premium> of the term premium plus any initial fees
- If you select this, you will need to determine the rate of the term premium that will be charged.
- Type the rate in decimal form in the box at the beginning of the statement.
- When a policy application is submitted, the amount due will be the rate of term premium that you determined plus initial fees.
- <Fee Amount> flat fee
- If you select this, you will need to type the fee amount in the box at the beginning of the statement.
- The amount you add as the fee will be the amount required at the time of submission.
- No payment
- Under Exclusions, select any of the following:
- Allow manual payment override for initial down payment. (Reason required for submission)
- When this exclusion is selected, it allows enforcement of a payment with application submission where the payment can be a physical check rather than an electronic payment method.
- This setting can be used when an agency doesn't have a sweep account and the insured provides a physical check.
- Allow the insured to pay more than the initial downpayment on submission
- When this exclusion is selected, it allows the insured to pay more than the required down payment amount.
- This setting is helpful when the insured requests an installment plan and would like to pay the first two installments, which is often the case with a monthly billing schedule.
- Do not require an initial down payment if application is submitted unbound
- When this exclusion is selected, it overrides the payment requirement when an application is submitted unbound.
- Though payment isn't required, it may still be submitted with the application, but the payment won't pull with the application submission.
- Do not require an initial down payment when a policy is mortgagee billed
- When this exclusion is selected, it overrides the payment requirement when the initial, rather than recurring, Bill Whom is the mortgagee.
- Allow manual payment override for initial down payment. (Reason required for submission)
- Under Other, you can add a link to an auto-pay form that the agent or insured can complete if the insured wants to enroll in auto-pay.
Note:The form will appear under Authorization Form when you add a credit card or ACH as a payment method on the Billing screen of an application.
- When you're finished adding payment information, select Save.