When setting up email notifications in BriteCore, you can direct emails to:
- A specific set of contacts.
- A specific contact on an agency-by-agency basis.
Email notifications for policy lifecycle events
BriteCore offers email notifications for policy lifecycle events. In Advanced Settings under admin-alerts, you can set most of the email notifications with the exception of Deliverables.
To view available admin-alerts:
- In the BriteCore menu, select Settings.
- In the Settings menu, select Advanced.
- In the Settings Sections list, select admin-alerts.
Email notification summaries
The tables and diagrams below provide summaries of the email notifications available in BriteCore.
Contacts
| Trigger | Sent to |
| Failed Email Transmission | The email provided in the failedEmailTransmission setting |
| System-Generated Email Reply-To | The same email address as BriteAuth |
Policies/Quote
The diagram below illustrates a typical policy lifecycle. The payment-related notifications are listed under Billing.
Figure 1: Example of a typical policy lifecycle.
Claims
The diagram below illustrates a typical claim lifecycle. Payment-related notifications are listed under Billing.
Figure 2: Example of a typical claim lifecycle.