If you have questions about the ImageRight integration, check out the following ImageRight FAQs:
What happens if the connection between BriteCore and ImageRight is interrupted?
If the connection is interrupted, BriteCore produces a Nightly Vendor Upload Error email. Typically, no action is required. Once the connection is re-established, BriteCore exchanges the data that wasn’t exchanged during the connection interruption.
How do I know if a file was sent to ImageRight?
If the file was sent, you will see files.vendorUpload={“imageright”:1} for the file.id.
If the file wasn’t sent, you will see {“imageright”:0} for the file.id.
When are policy statements and documents sent to ImageRight?
To send policy forms to ImageRight, the following must be true:
- The include-forms-as-attachments setting is enabled.
- Policy forms are listed in the file name format configuration.
To send documents to ImageRight, the following must be true:
files.printDate <= cron date and
files.vendorUpload={"imageright":0} and
files.label=Declaration
Note: Documents with a print state of “Do Not Print” won’t be sent to ImageRight.
When are ImageRight documents processed in BriteCore?
Documents are moved from BriteCore to ImageRight during nightly processing.