Remove a payment method

If your provider allows, you can add and remove payment methods in the Policyholder portal. Saving a payment method allows you to stay current on your policy dues. Sometimes, you may need to remove a payment method, such as when a credit expires.

To remove a payment method:

1. Access the My Payments details screen.
2. Under Existing Payment Methods, select the bank account or credit card you want to remove.
3. To remove a bank account:
   1. Select the link of the bank account you want to remove.
   2. On the Editing Bank Account screen, select Remove.
   3. A dialog box displays, Delete a payment method? Select OK.
4. To remove a credit card:
   1. Select the link of the credit card you want to remove.
   2. On the Editing Credit Card screen, select Remove.
   3. A dialog box displays, Delete a payment method? Select OK.

Your payment method will be removed from the Existing Payment Methods list in the My Payments screen.