With E-Delivery, you can save on printing and mailing costs by offering your insured the option to go paperless. Setting up E-Delivery includes three broad steps:
- Set up E-Delivery in BriteCore
- Configure E-Delivery settings in the Provider Administrator portal
- Process E-Delivery documents
To set up E-Delivery in BriteCore, you need to:
- Enable the E-Delivery setting in BriteCore.
- Select documents to process via E-Delivery.
Enable the E-Delivery setting
To set up E-Delivery in BriteCore, the first step is to enable the E-Delivery setting in BriteCore:
- Log in to your BriteCore account.
- Select the Settings module.
- Select the Vendors tab.
- Scroll to BriteApps, located under the Internal heading.
- Select the pencil-shaped Edit icon. The BriteApps dialog box displays.
- In the BriteApps dialog box, select Enable E-Delivery.
Note: The Suppress Printing checkbox is unchecked by default. Consult with your BriteApps team before selecting Enable E-Delivery. The BriteApps team will discuss the related settings and considerations before proceeding.
Select documents to process via E-Delivery
The second step is selecting documents to process via E-Delivery:
- Log in to your BriteCore account
- Select the Settings module.
- Select the Deliverables tab.
- Scroll to Mass Deliverables.
- Select a state from the State dropdown list.
- Scroll through the Stock Deliverables and Custom Deliverables sections. For each document:
- Select This document must be sent by certified mail to mail a paper version of the document.
- Select This document may be eDelivered to insureds via BriteApps to choose paperless delivery via BriteApps.
Table 1 summarizes the combination of settings that will cause a document to continue printing.
Table 1: Printing conditions.
BriteCore setting: Enable E-Delivery | BriteCore Setting: This document may be delivered to insured via BriteApps | BriteCore setting: This document must be sent by certified mail | Was the email delivery successful? | Will it print? |
Disabled | N/A | N/A | N/A | Yes |
Enabled | Disabled | N/A | N/A | Yes |
Enabled | Enabled | Enabled | N/A | Yes |
Enabled | Enabled | Disabled | No | Yes |