With the enable-upload-documents-fnol advanced setting, you can choose to enable the user's ability to upload documents while creating a first notice of loss (FNOL) in the Agent portal.
This setting requires True or False buttons.
By default, enable-upload-documents-fnol is set to True, so the user can upload documents to the FNOL in the Agent portal.
Changing the default
To change the default, navigate to Settings > Advanced and search for enable-upload-documents-fnol. Change the setting to False, and the user won't be able to upload documents to the FNOL in the Agent portal.