You can resend commission reports (statements) after they have been emailed or mailed.
Note: For more information on the different ways you can send commission reports, see Send commission reports (statements).
To resend commission reports (statements):
- In BriteCore, select Reports.
- On the Reports screen, select Report List.
- If your view of the Report List is similar to Figure 1, select View Old Report List, but if you have the legacy view of the Report List, continue to step 4. Figure 1: New view of the Report List.
- In the Agency section, select the Retrieve Commission Reports link.
- In the Retrieve Monthly Commission Reports dialog box, select the Please Select a Role dropdown list, and then select one of the following:
- Agency Group
- In the Report(s) for section, select the Month dropdown list, select the month of the report, and then, in the Year box, type the year of the report.
- In the Contacts Available box, select the contacts you want to resend the commission reports for.
- To resend commission reports for all contacts in the Contacts Available box, select Select All, and then select either Download Report(s) or Email Report(s).
- Select Done.