StoneRiver FAQs

If you have questions about the StoneRiver integration, check out the following StoneRiver FAQs: Does the check number export back to BriteCore? Since the integration currently works in only one direction, the check number doesn't export back to BriteCore.

Note: You can record the check number by adding it to the individual policy’s Notes section.

When does a transaction appear in a file? A transaction appears in a file when: REFYYYYMMDD.txt for return premiums:

• Payment must not be selected as "ignored" (database).
• Payment must not have been canceled.
• Payment must not have been transferred.
• Payment amount must be greater than $0.
• Return premium's date must either be today or in the past.
• Future return premium amounts are not selected.
• Payment must not have been previously exported.

CLMYYYYMMDD.txt for claim payments:

• Payment must have a positive amount.
• Payment must have payees associated with it.
• Payment must not have been previously exported.
• The claim corresponding to the payment must have associated perils.

COMYYYYMMDD.txt for commission payments:

• Payment amount must be greater than $0.
• Payment must not be an electronic payment.
• Payment must not have been previously exported.